Stay away! I purchased a voucher for A Atlanta Rug Scrubber (which is what the company is called now) from Loclly. The owner. Jeff, violated the terms of the voucher by requiring an additional $115 in upgrades before he would come out to do the job. Beware, he will try to scam you out of your money for "pre-treatments" and other upgrades other carpet cleaners include in their standard packages. If I could give this company 0 stars, I would.
Posted: 2/19/2013 • Link to this review
Classic bait and switch-you will pay much more than his quoted prices. I was being upcharged for "residue removal", "dirty carpets" and other ridiculous add-ons. Really-who calls a carpet cleaner for clean carpets?!He is very rude as well-I pity the poor folks who fall for his "discount site" coupons-apparently the company is all over the bargain websites. The man did nothing but complain about the suckers who expect their carpets cleaned for $29...I couldn't believe it! I can't report on the actual work because I got rid of him at that point. Bad experience, and a good proof of the saying "you get what you pay for"!
Posted: 2/17/2012 • Last edited: 2/18/2012 • Link to this review