I had a toilet drain issue and called 3 co's Prestige- and another cant recall, they played games to get me to give a blank check, Russell's came out Dan was his name, no games, went to it andhad it fixed and for less than the other jokers. I trust Russells. They arent crooks like so many plumb co's are.
Posted: 8/17/2011 • Link to this review
I am a repeat customer of Russell's plumbing. Let's face it plumbing problems are not pleasant and you'd rather spend the money on a new TV. The main inlet piping on this house must of been done by Mickey Mouse. It couldn't of passed code 50 years ago (but the house was built in 84). The Russell's plumbing tech came out, made recommendations, tested the water pressure. Made money saving suggestions and got right to work. The job was completed in less time than estimated and is professional in both looks and performance.
Posted: 9/17/2010 • Link to this review
Calvary Plumbing recommened Russell's and said they would give me a "great deal". Their guy was here 20 mins and charged me $157.00. Three weeks later the drain plugged up again & they refused to honor their 30 day warranty and charged me another $94.00.
Posted: 6/30/2010 • Link to this review
I had an emergency plumbing repair needed on a Sunday afternoon. Russell's Plumbing was the ONLY one to call me back out of a call to a dozen different guys. There prices are fair. Not cheap, but not ridiculous. I did have to pay more to have them come out ASAP on a Sunday, but it was needed. They called me back ASAP and were out to my house in about an hour. Quinn was the guy who helped us and he was really nice.
Posted: 12/07/2009 • Link to this review
I have had to call these guys on a Sunday evening, and may have paid a little more for it, but it was obviously worth it. The guys are really nice, and have shown me how to clear some of my drains without calling them. They always work quickly, and usually don't charge me full price. Very happy with the service. The only plumber I EVER call.
Posted: 6/08/2008 • Link to this review
I have had occasion to use Russells plumbing a number of times between my home and in my rental units. They are always very reasonable in price. The one time I got a bum plumber who did the job half assed, I called the next day to let them know. By the time I had talked to the manager, she (the plumber) had already been fired. I guess I wasn't the only one that had problems with her! They sent another plumber out immediately who did the job over again properly at no charge.
Posted: 4/23/2008 • Link to this review
Russells Plumbing has been to my home several times. They are always quick to respond and repairs are wonderful. Prices are great too! The service technician is very polite and always the same gentleman. This is nice, because you know who is coming into your home.
Posted: 1/13/2008 • Link to this review