Ryan Moving & Storage - Allied Van Lines is the worst. After reviewing 4 local movers, I chose them because they are part of Allied and had no reviews online so I thought that was a good thing. Wrong!! They never told me that I would have to pay a "shuttle fee" and a "third party delivery charge" when they estimated my move. Once their driver arrived in South Carolina, he told me they could not get their semi tractor trailer to my new home and would have to charge me a "shuttle fee". Bottom line is that they took all my stuff off their truck, put it on 2 smaller rental trucks and then charged me $950 "shuttle fee". If that wasn't bad enough, they then charged me $600 for "third party delivery fee". When I asked what that was for, they told me that Ryan contracted with the local Allied to help deliver my items. Since they are not part of Ryan, their charges were not included in the estimate!!! Bottom line is the "Allied Van Lines" are just franchises and do not work together. This was an expensive lesson for my wife and I. Hope this doesn't happen to you! Stay away!!
Posted: 1/08/2010 • Link to this review