RYDER location on Needmore Rd. in Dayton, OH has very POOR service. Dedicated account- Renting tractor and trailer. Major problems getting the equipment we need to do run. Excuses, poor equipment, tractor shutting of while going down the road. Tractors dirty, nasty, poor quality. Wrote several trucks up for service and that was a waste because Ryder shop never bothered to fix problems. Supervisor Courtney has a poor customer service attitude. Account has been with Ryder for several YEARS till recently we decided to go with Penske for the tractor and Star leasing for the trailer. Constant problems with getting the equipment needed to do run ever since Courtney started at location. When problems were brought to her attention, she acted like a child and shrugged her shoulders as a result problems getting the proper equipment continued.
Posted: 3/09/2011 • Link to this review