This is NCO217's TrustRating, which is based on both the number of reviews NCO217 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful NCO217 has been to the Kudzu community.
Posted on
2/22/2013
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Worst Customer Service
Worst customer service. DO NOT USE!! Other gas companies have lower rates and less fees. Scana is the worst service ever.
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SCANA Energy replied on
02-22-2013
NCO217 - We would like the opportunity to see what we can do to help. Please follow us on twitter @scanaenergy and send us a direct message, or like us on Facebook, facebook.com/scanaenergy and send us a private message with your contact information and I will call you. SR^
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This is alphamale's TrustRating, which is based on both the number of reviews alphamale has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful alphamale has been to the Kudzu community.
Posted on
4/22/2012
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Horrible business
Scana cutoff my gas after missing one bill. Payment for next month was already in the mail. No warning whatsoever. When talking to customer service, the agent said that they have thousands of customers and it would be too much of a hassle to give everyone warnings before shutting their gas off. I am switching gas companies and will never deal with this company or their parent company again in my life.
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This is souixana's TrustRating, which is based on both the number of reviews souixana has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful souixana has been to the Kudzu community.
Posted on
3/28/2011
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One of the worst experiences of my life
They cut my gas off with no warning. I paid the amount in full 15 min after they cut it off along with their 60 dollar reconnect fee. This was Friday afternoon and even though I have a severe heart condition there was no way I could jump through their firehoops about the doctor's letter until today. I told someone they were playing me and would make me wait all day till after 5 and guess what happened? oh they got the medical note but it said electricity instead of gas so I have to wait till in the morning to call my Dr back. Yeah, I can't live without a lamp but I can freeze to death. I'm not supposed to stress out but it will be a miracle if I don't have another heart attack over this. The people at Scana have proof that I'm sick. You would think that would matter to them. It does not matter.
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This is Mike4262's TrustRating, which is based on both the number of reviews Mike4262 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Mike4262 has been to the Kudzu community.
Posted on
7/21/2010
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absolutely despicable
This is the first review i have ever written but Scana is a joke. They will turn off your service with absolutely no warning and it can take 5 days to get it back on. I asked Tina @ 8774672262 ext 64295 why they could not call first and she said they had too many customers to do that. What a joke
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thewolfdog
This icon indicates a Power Reviewer, a member of Kudzu.com who has reviewed 20 or more businesses.
This is thewolfdog's TrustRating, which is based on both the number of reviews thewolfdog has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful thewolfdog has been to the Kudzu community.
Posted on
7/6/2009
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worst in the country
I've had several customer service issues with this company, some of which are being reported to the BBB. Avoid at all costs. TERRIBLE SERVICE.
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