Spoke to SOS Steve just now and it went like this... "Sure I'll come over on a Saturday, first tell me what is going on". I told him the problem...and he told me to try a couple things and FIXED FREE OVER THE PHONE! Other companies would have charged $99 bucks for a "service fee" Tell your friends. Thanks Steve...I'll be back for sure
Posted: 5/10/2014 • Link to this review
Steve is a good garage door guy. The door is way better then builders grade. Quieter and thicker steel (doesn't rattle as much). Is also put in a new vinyl kit so there are no gaps on the sides and adjusted the door height and opener sensitivity.
Posted: 7/01/2013 • Link to this review
Steve replaced my garage door springs for a reasonable price. He gave me tips for properly maintaining the door and didn't try to con me into any "extras". I highly recommend SOS Garage Door Services.
Posted: 1/17/2012 • Link to this review
I planned to get quotes from 3 businesses found on Kudzu, but after meeting Steve I knew I need go no further. Great job! Good value! Excellent customer service! and a very nice guy.
Posted: 12/01/2011 • Link to this review
On a sunday of all days our tension spring on our garage door broke and we had to get it fixed so we got on kudzu and found SOS and gave them a call thinking nobody would be able to come out till monday were we wrong not only did he come out but he was there in 30 minutes and fixed the door for a great price and even just us some tips for taking care of the door! Great service!!
Posted: 2/19/2009 • Link to this review
Called to replace my garage door opener. Mr. Sandoval was really professional. He took the time to ensure I was satisfied with the service. Finished the job in no time and the price was excellent.
Posted: 12/06/2008 • Link to this review
We called SOS after reading the reviews on Kudzu and are more than pleased with the service! Prompt, efficient, fair, knowledgeable, and professional. In the end, we decided to replace our seemingly ancient garage door opener (constantly plagued with problems day after day) with a newer model. The total price was more than reasonable, and he installed and checked everything over in a matter of hours. They'll also come down and give you a free estimate. I would recommend them without hesitation.
Posted: 5/30/2008 • Link to this review
Wow...Mr. Sandoval is one of a kind! He had to move some stuff (lots of it) out of the way and stand on a pool table. He came while another contractor was there as well. He went right to work, explained everything before he started and gave some tips that I was not aware of for maintaining the door. Most valuable was the operation instructions and saftey for small children and pets. What an awesome guy. Kind and great value for the money. Would use and recommend him whenever I can. Thanks
Posted: 3/11/2008 • Link to this review
SOS Garage Door Services gets an A+ from me. My garage door spring broke in the morning and SOS was out that day to replace the spring. They also lubricated the door and gave helpful tips to keep it running smoothly. I highly recommend SOS Garage Door Services for price, excellent service and reliability.
Posted: 11/30/2007 • Last edited: 1/02/2008 • Link to this review
Steve did a great job...he was early, walked me thru how to care and maintain our garage door...very thorough in explaining how to use the garage door opener once installed...and was very reasonable...w/d use again.
Posted: 9/13/2007 • Last edited: 1/02/2008 • Link to this review
The owner arrived as scheduled, got right to work, and finished as planned. He guaranteed his work and explained how the door works and some simple maintenance that I need to do. Not knowing who to call, or any reputations, it is a risk every time I call someone out. I am glad I took this risk and would make this recommendation to anyone.
Posted: 5/15/2007 • Last edited: 1/02/2008 • Link to this review
Mr. Sandoval installed the garage door opener and safety cables I bought, replaced 2 bearing pulleys, oiled the rollers and springs, and tightened hinge bolts. He was prompt in answering his phone, scheduled the day of service to my convenience, and had INCREDIBLY reasonable rates. I loved how he surveyed the garage door and talked to me about what he would do before performing any work. Plus, he explained my new system in great detail, gave me garage door maintenance tips, and made it run smoothly in under two hours!
Posted: 2/26/2007 • Last edited: 1/02/2008 • Link to this review
Steve came out and installed a garage door for an investment property in Decatur. He was quick and affordable. The quality of the work was great. I will definitely use him for all of my garage door needs. Thanks Steve Demetria
Posted: 1/17/2007 • Last edited: 7/01/2009 • Link to this review