I had multiple issues with my visit to this salon. I booked three services all at the same time for family visiting from out of town. One of the services was a facial for my mother that was scheduled to be done while myself and my sister had pedicures. The facialist was over an hour late. Apparently she had a migraine. The salon was not helpful in the slightest. I was concerned her facial would be shortened as a result and was assured this would not happen. Well the 50 minute facial only took 30 minutes. No apologies from the salon. On to the major issue. During my service I was cut, I believe with the cuticle trimmers. The nail tech (red hair, middle aged) simply said it happens. No apology. To make matters much much worse, she later cut herself. So there I was with an open wound and she also was bleeding. She saw no need to put on a glove or prevent this from becoming a dangerous situation for one or both of us. I couldn't believe it! I hope with everything in me that she doesn't have anything, but I will be getting tested for Hep C and HIV because of this incident. NOT OKAY! To make things even worse, the manager avoided speaking with me. When I walked up to the desk she happened to be on the phone. I waited patiently but all she did was put her finger in my face. Talk about rude. I will never go back and suggest you don't either.
Posted: 1/03/2012 • Last edited: 1/14/2013 • Link to this review
My stylist is fantastic. He always has fresh new ideas for my hair. The salon has a receptionist to greet you and offer a drink. They call to confirm appointments, offer other services,eg. facials, pedicures, manicures, etc.
Posted: 8/28/2008 • Link to this review
Bobby and Debbie Deneke are truly amazing!! They have each done my hair multiple times and there has YET to be a time where I have been disappointed with the cut and color. They always do my hair exactly as I have in mind. I absolutely love Bobby and Debbie and I will never, ever go to anyone else for my hair.
Posted: 3/13/2008 • Link to this review
Bobby and Debbie Deneke do Japanese straightening, enzymes coloring and awesome cuts and styling! They are independant Master colorist at Salon 3121 and are awesome!
Posted: 3/11/2008 • Link to this review
* By Appointment Only
* 24-Hour Service Available