I felt so lost after my hairdresser of 10 years moved out-of-state! Several friends recommended Salon of East Cobb and I am so glad I listened! Shannon did an amazing job listening to what I was looking for, made my hair look beautiful, and educating me about the best ways to get the most out of my haircut on my own.
Posted: 5/02/2013 • Link to this review
Absolutely DREADFUL customer service. Just like the other reviewer on here, I also bought the groupon from them. I could not get them on the phone, so i went to the salon to set something up. The very rude receptionist told me to sit and wait. As I was sitting in the lobathirst heard the receptionist on the phone scheduling appointments for customers. When she was finished on the phone she asked how she could help, I then mentioned my groupon (BIG MISTAKE) and she proceeded to give me some story about everybody using their groupon at the last minute and they are overbooked. I JUST heard her tell a woman on the phone there was something open tomorrow! She already had my money, so what does she care?! She took my name and told me if someone cancels they will call me. I received no phone call and I called this morning to get an estimated wait time because I need a haircut and I'm not willing to wait three weeks for one. Charlie, the owner was very rude and short with me. She told me there were about 60 people on front of me and she doesn't know when I could get an appointment. I would not wish this salon nightmere or having to deal with the grinch-like owner on my worst enemy.
Posted: 8/16/2012 • Link to this review
I purchased a Groupon for this salon, and I am so happy that I did! I almost never purchase Groupons but I was unhappy with my current hairdresser and I happened to run across this on an email and I bought it with my fingers crossed. I am SOOOO happy I did. Not only were they friendly and professional, but they know what they are doing. They treated me like a normal client and didn't rush me at all, and I left feeling happy and great about my hair. I would recommend them to anyone looking for a GOOD hairdresser! I have blonde hair that some tend to make brassy and I didn't have that issue at all, perfectly happy now!
Posted: 3/13/2012 • Link to this review
Not only a great place for hair care..I'm a guy and get cut & color (when the wife tells me too) but the place has a real comfortable 'feel' to it. Not a big place where everyone is a number, but more of a "bed & breakfast" type of feel to it...I always feel better about how I look leaving, then I did going in! They do nails & skin care too, which I get done every so often.
Posted: 12/20/2006 • Last edited: 1/02/2008 • Link to this review