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Sam Wanna Salon & Day Spa

(330) 239-4555

580 Medina RdMedina, OH 44256 map »

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Business overview

Reviews

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Wonderful Experience!!, 11/24/2010

If you want extra special attention this is the place to go!! We had booked a party here for my friends birthday and the attention to detail we received from Rosie the event coordinator was amazing!... Best customer service I have seen. We had a spacious area all to ourselves to celebrate so we brought tons of food & wine to enjoy!!The entire staff was professional, courteous and the services were amazing! We all had facials, massages, nails and our hair done. By far the best facials my friends and I have ever had. we definitely will be back!!! Thank You Sam Wanna's for a great day and making my friends birthday extra special!

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Horrible customer service, 2/08/2010

I made my wife a suprize appointment. I tried to call that day to pay for it. No one answered the phone. I had to ruin the suprise to tell my wife that I was concerned no one was answering. She... went anyway. When she got there there was one employee there. The phone were ringing and the girl was just sitting there not answering them. The girl said she was told not to answer the phones!!! No one was coming in because of the snow storm from the night before (It was fine by her 3:45 appointment). They did not call people who had appointments to tell them they were going to be closed. My wife drove 40 minutes. I will NEVER use this place again.

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Displaying 1-3 of 3

Reviews

JoJo17

Reviews: 1

Wonderful Experience!!

If you want extra special attention this is the place to go!! We had booked a party here for my friends birthday and the attention to detail we received from Rosie the event coordinator was amazing! Best customer service I have seen. We had a spacious area all to ourselves to celebrate so we brought tons of food & wine to enjoy!!The entire staff was professional, courteous and the services were amazing! We all had facials, massages, nails and our hair done. By far the best facials my friends and I have ever had. we definitely will be back!!! Thank You Sam Wanna's for a great day and making my friends birthday extra special!

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MedinaDad

Reviews: 1

Horrible customer service

I made my wife a suprize appointment. I tried to call that day to pay for it. No one answered the phone. I had to ruin the suprise to tell my wife that I was concerned no one was answering. She went anyway. When she got there there was one employee there. The phone were ringing and the girl was just sitting there not answering them. The girl said she was told not to answer the phones!!! No one was coming in because of the snow storm from the night before (It was fine by her 3:45 appointment). They did not call people who had appointments to tell them they were going to be closed. My wife drove 40 minutes. I will NEVER use this place again.

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cdangela1

Reviews: 1

Want the most for your money?

This is the best salon in Medina, hands down. The prices may seem steep but the service, atmosphere, and the end result of any of their services is always flawless. Mario's may be a more well-known salon, but it cannot compare to this salon. If you want to feel pampered and a taste of luxury, go here! Also, fellas, you can purchase gift cards. Just a lil' hint before the holidays.

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