Call Center quoted $28.00 SERVICE FEE Technician charged $35.00 in addition $15.00 fee to use a flashight and look in the key slot. I don't mind paying a service fee for the amount quoted but if it is a trip fee and then an additional fee to take a look at something state it UP FRONT.Contacted the call center and questioned the service fee was told that is the average fee but they do not know where the technician is coming from so they don't know, shouldn't this be stated when you call? the concern was an RV lock, can't rekey this just say so up front truly disaapointed in the quality of service or lack there of.
Posted: 2/01/2011 • Link to this review
* 24-Hour Service Available