Took my Dodge truck there for service and got harassed by a direspectful young man with a bald head. My professional opinion is he struck me as someone who was ill-equiped to be dealing with the public, and kept calling me his buddy. I later complained to the manager and they explained that this same person had recently been let go. Seems like they made the mistake of hiring him to begin with. They did do a good job of fixing the problem and the shuttle driver Jerry was quite a gentleman. But I had to come back three times. Not enough to make up for the snide little boy who was my "service rep." I think they call themselves a Five-Star Dealership. Five-star what?
Posted: 2/12/2007 • Last edited: 1/02/2008 • Link to this review