I chose a one time deep cleaning and it was very expensive and they did not get my floors clean, which was my main reason for hiring them! It was also very random how they cleaned the ceiling fan in one room but not the other, cleaned some drapes, but not others, etc. I was SO disappointed! I wanted my house to have a deep, awesome, scrub down and Pro Clean promised that but did not deliver. Fast forward one month: If I would not recommend this company before, I really would not recommend them now! After the disappointment of a failed deep cleaning, I received my credit card statement a month later and was not disappointed, because I was too HORRIFIED! San Diego Pro Cleaning made more than seven charges to my credit card totaling over 800 HUNDRED DOLLARS!! I had to cancel my credit card and make a FRAUD report. Finally San Diego Pro Cleaning figured out that they were billing me for someone else's cleanings. They believe they have "corrected the issue" but have only credited back some of the money, leaving me responsible not only for my one time poor cleaning but for part of someone else's cleanings as well. My credit card company is still trying to sort everything out, but in the meantime, I am out over 500 dollars. Please do not use this company. They do not do good work, they have atrocious customer service, and THEY DO NOT KEEP YOUR CREDIT CARD INFORMATION SAFE!! I would never want anyone else to go through what I have gone through.
Posted: 7/04/2009 • Link to this review
I have hired pro cleaning to scour two of my rental units, and they are amazing. they go inside cupboards and drawers, and they even clean behind the fridge and oven! the customer service is also excellent kevin is the best. pro cleaning gets my highest rating worth every cent!
Posted: 1/27/2009 • Link to this review
Kevin & the Pro Cleaning team are responsive and diligent. I've used them for a rental clean-out project and they went above and beyond what was expected.
Posted: 9/11/2008 • Last edited: 1/27/2009 • Link to this review
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