I was initially hesitant about doing a short sale on my condo but Glen and Shannon were very reassuring. From the quick response to my initial inquiry, to the regular updates throughout the process, Glen, Shannon and their team at Silvercrest made what was an overwhelming and confusing ordeal into a bearable situation that ended in relief and joy. They were all extremely knowledgeable and professional and I would highly recommend their services to everyone I know.
Posted: 8/10/2013 • Link to this review
I worked with Shannon, Nicole and Richelle Szczygiel from Silvercrest reality on a strategic short sale of my condo. What can I say these guys have got the process working like a well oiled machine. Went as smoothly as could be hoped for. I really thought Wells was going to balk on this one... Very efficient and professional team, can't recommend highly enough!
Posted: 7/05/2013 • Link to this review
Shannon, Glen, Camille, and Natalie were my dream team! They truly helped me during my short sale process. I was not knowledgeable about short sales at all and they helped guide me through the process and explained each and every step. They answered all my emails and questions right away. Shannon even made appointments with me when it was convenient for my schedule. The staff at Silvercrest Realty were all very professional and I am grateful I worked with them to sell my condo. I couldn't have asked for a better team! They will make you feel very comfortable and they were very understanding to my needs. Shannon kept telling me not to worry and I truly believed her. I would recommend this company to anyone looking into short selling their home. They were amazing!!!
Posted: 5/29/2013 • Link to this review
Thank you so much for short selling our property. It was a hard decision for us to leave our home of 7 years but your team made the transition the best we could experience. From the initial call to the close of escrow, everyone at Silvercrest Realty - Glen, Shannon, Camille, Natalie, Jacqueline and Derek were exceptionally professional and sincerely cared about our situation. The housing market slump coupled with unexpected expenses prompted us to apply 3 times for loan modification only to be turned down repeatedly and seriously affecting our financial stability. That left us with no alternative other than to short sell our house. The process was long and required a lot of documentation but the outstanding staff of Silvercrest Realty was there all the way on our behalf and alleviated all our concerns. We are now on a recovery path and hoping to once again live the American dream of owning a home.
Posted: 5/05/2013 • Link to this review
Thanks to Shannon, Glen, Natalie and everyone at Silvercrest Realty, I no longer have the burden of my short-sale property. Their professionalism, expertise and guidance made it as simple and painless as possible. They developed a plan and executed it with precision. Thanks a million guys! It feels GREAT!!!!
Posted: 4/21/2013 • Link to this review
Shannon, Camille and Natalie were fantastic to work with during our short sale process. The entire team at Silvercrest Realty was professional, knowledgeable, and unbelievably helpful. They really are experts in this process and have an honest desire to help people with the whole real estate transaction. I highly recommend them for any and all of your real estate needs.
Posted: 3/09/2013 • Link to this review
My Short Sale is finally over! It is such a great feeling and I could not have done it without Silvercrest Realty. Shannon and her team are really nice, 100% professional and great at what they do. I would recommend them to anyone who is considering short selling! It's not an easy decision or process, but working with Silvercrest Realty took the burden off of me. I put my trust in them and they followed through on the results. I could not be more pleased.
Posted: 12/17/2012 • Link to this review
this was the best experience i could ever imagine! i short sold my condo, and was extremely nervous about the whole thing leading up to my first sit down with Silvercrest reality. they talked me through the whole process and showed they actually cared and just didnt want my business. it was so smooth and fast. i was kept in the loop the whole time during the short sell. i recommend them for any realty service you might need. or even a simple question you need answered. once again thank you Shannon Keatley, and the whole Silvercreast realty group!
Posted: 12/05/2012 • Link to this review
My husband and I worked with Shannon and Glen on our short sale. I am pleased to say that it was actually a very pleasant and reasonably easy experience. Going into doing the short sale - I thought it would be a lot harder and more frustrating..... but then we met Shannon, and she made everything so smooth and effortless. She would email us ALL of the items we would need to read and sign, and give us complete lists of everything we needed to bring to our appointments - That made it so easy! She was very compassionate with us and showed lots of understanding and support. Which was great since it was not an easy decision for us to do the short sale. Our place had several offers in the first couple of days of being on the market and escrow closed about 4 months later. So much easier and faster then we thought it would be. Shannon worked hard with the bank trying to get them to agree to everything we were asking for! I am still very pleased with the amount of time and effort she put into this whole thing for us. I think one of the things I most appreciated was how easy it was to get a hold of them. Almost every single time we called, they answered and took the time to talk to us and go through all our questions and concerns. And the rare occasion we get a voice mail, they would always get back to us that same day! I highly recommend them if you are planning a short sale!
Posted: 11/16/2012 • Link to this review
The team at SilverCrest Realty are the BEST! We had spent 2 years battling our bank over our house. Once Glen and Shannon took over, the battle was won! They handled everything with our home with great respect & efficiency. Their immediate responses when our house fell out of escrow saved us from foreclosure. They took care of ALL the dirty work for us. Their constant communication was thorough and kind and beyond helpful! My husband and I HIGHLY recommend selling or buying with this team. We know we will come back to them for all of our future real estate needs. We are so thankful and appreciate their tremendous work and job well done in getting our house sold so quickly!!! EVERYONE that wants a successful short sale should go with Silvercrest!
Posted: 11/12/2012 • Link to this review
To sum up and describe my experience regarding the recent short sale of my home by Glen, Shannon, and Jacqueline (Silver Crest Realty) are: professionalism, subject matter experts, and persistent with the banks. Don't waste your time dealing with a hole in wall, incompetent, uneducated, and unprofessional real estate agent(s) out there for time is crucial when doing a short sale. I am very impressed with their outstanding performance level for they have provided superior customer service. Silver Crest reality truly backed up every word they said and are proven to be truly experts in this arena. I am writing this positive comment for the reason that Silver Crest reality truly earned it. I think the greatest thank you I can give them is to spread the word. I was impressed with the knowledge and resources that Silver Crest reality has to offer. I would recommend them to my family and closest of friends because of the level of confidence I have in them.
Posted: 11/08/2012 • Link to this review
Shannon, Glen and Jacqueline were all so awesome during the time we decided to short sell our home. Shannon kept in constant contact with us and "held our hands" during the entire time it took for us to FINALLY close! If you are "stuck" and are considering short selling, please consider Silvercrest. They are true professionals and will handle your situation with class. Thank you Shannon, Glen and Jacqueline for all that you did for us! And we know that you will help many more in the future!
Posted: 10/25/2012 • Link to this review
Glena and Shannon have been a great team in getting us through with the short sale process. My wife and I are very pleased with their professionalism and patience throughout the lengthy process. They always were available to answer questions and respond to our concerns. At times when our emotions went up and down, they did an excellent job assuring us that everything will be ok, and everything went great. I already suggested the Silver Crest Company to my friends and family. You will be in good hands. Thanks Glen and Shannon, you guys are awesome.
Posted: 10/22/2012 • Link to this review
If you have made the hard decision that it is time sell your property through a short sale process, you must give Silvercrest a call. Shannon, Glen and the rest of the staff not only completed the short sale of our primary residence but also that of our income property. From the first meeting, Shannon made us feel reassured, comfortable, and well-taken care of. They were able to get us offers on both properties within a week and kept the process on track. Whenever we had a concern or needed a question answered, the entire staff was prompt, thorough, and kind. The staff is very knowledgable and we had complete confidence in their ability to complete the short sale for us. Not only did they complete the short sale of our house within four months, they also fought for us with the bank to get a settlement check for moving expenses. We can not reccomend Silvercrest enough. Working with them through this process was the best decision we have made for our family in a long time. We will work with them in the future when we are ready to buy again.
Posted: 10/07/2012 • Last edited: 10/14/2012 • Link to this review
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