I have the misfortune to ride the bus when I am between cars, and I have nothing good to say about the employees behind the glass at San Diego Transit store. They are downright rude and not friendly or helpful at all! In contrast, when you call them to get information regarding bus trips, times, etc., the people who answer the phone are great! Friendly, helpful and they work hard to find you the best way to get somewhere. The people who work with the public face to face are sour and unfriendly. They need lessons in customer service! And a smile increases your face value........ P.S. I am referring to the transit store at First and Broadway.
Posted: 12/01/2006 • Last edited: 1/02/2008 • Link to this review