Same Day Garage Door Service & Repair for San Jose Metro!
San Jose's Choice Overhead Garage Door Company is San Jose's #1 Choice for Garage Door and Garage Door Opener Service! Providing Residential Garage Door Repair, Service, New Sales and Installation, we offer only the top brands at low prices. We are also broken garage door spring specialists! Open 24 hours a day, Seven days a week, we offer same-day garage door service with available emergency one hour service. Our skilled garage door.. technicians will clearly explain all related issues to you and will not charge you for any work until you receive a written estimate and we receive approval from you. We hope to earn your business and look forward to serving you for all of your garage door related needs.VIEW MORE »VIEW LESS »
If you could rate with negatives I would. The customer service is horrible. For two nights I waited for the promised arrival of a repair tech and no one showed between the time promised. The excuse " we are short staffed" then don' make promises you can't keep. When I asked to talk to a supervisor the operator copped an attitude. The supervisor JOSH was less then helpful when questioned about the arrival of the repair person. JOSH went as far as just sticking me on hold for a lengthy period of time so he wouldn't have to deal with me asking questions about the lack of customer service. After reading the prior reviews I would say I'm grateful their customer service sucks because now I won't use them and get scammed or gouged like everyone else did! DO NOT CALL THESE PEOPLE EVER THEY SUCK!
Posted: 9/04/2014 • Link to this review
I posted a review about this company for my property in phoenix. My mom told me she had a problem with her door so I gave her their number. It is refreshing to find a company that you can trust and not have to worry about your mom getting taken.
Posted: 2/21/2011 • Link to this review
For re-looping a slipped cable on my garage door, they quoted me $279!!! That's for 1/2 hour of work...I have had this problem fixed before. This amounts to an hourly rate of $560 per hour...what planet are these guys on. Stay away...there are several others that will do this for $55-$65...charging a more reasonable rate of $120/hour.
Posted: 1/29/2011 • Link to this review
My name is Ryan and I am the district manager for this company and would like to make this right for you. I apologize for the experience you had and would like to talk to you more about it. We work in a very competitive market and stand behind our products and service so please contact me (877)469-1416 if you or any of my customers ever have a problem with our prices or our service and we will make it right.
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