Sanalu Cleaning Service, Inc.

5 star rating 82 Reviews

(678) 436-8221(678) 436-8221 View Website »

Reviews

  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  Daculaowner

    Reviews: 1

    Sanalu Cleaning Service, Inc.
    Daculaowner (1 review)
    4/21/2016

    I was overwhelmed with all the services Sanalu Cleaning Service offered when I called them about cleaning my house prior to putting it up for sale. Besides the complete cleaning to everything, they also pressure washed the siding and driveway, painted the garage and other areas requiring touch-up, cleaned the gutters, cleaned up the stained garage floor and even helped me pack moving boxes and load up the moving truck. They are completely reliable, trustworthy and are very open to discussions about the projects. I would highly recommend them to anyone requiring use of their services. You won't be disappointed.

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    Project Details

    Complete cleaning to everything in and outside of the house, pressure washed the siding & driveway, painted the garage and other areas requiring touch-up, cleaned the gutters, cleaned up the stained garage floor, pack moving boxes, and will load up a moving van. I believe they also move you locally if req'd.

    Area Dacula, GA

    Cost $1,000 - $2,999

    Date March 2016

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  adacularesident

    Reviews: 1

    Sanalu Cleaning Service, Inc.
    adacularesident (1 review)
    4/21/2016

    I was overwhelmed with all the services Sanalu Cleaning Service offered when I called them about cleaning my house prior to putting it up for sale. Besides the complete cleaning to everything, they also pressure washed the siding and driveway, painted the garage and other areas requiring touch-up, cleaned the gutters, cleaned up the stained garage floor and even helped me pack moving boxes and load up the moving truck. They are completely reliable, trustworthy and are very open to discussions about the projects. I would highly recommend them to anyone requiring use of their services. You won't be disappointed.

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    Project Details

    Complete cleaning to everything in and outside of the house, pressure washed the siding & driveway, painted the garage and other areas requiring touch-up, cleaned the gutters, cleaned up the stained garage floor, pack moving boxes, and will load up a moving van. I believe they also move you locally if req'd.

    Area Dacula, GA

    Cost $1,000 - $2,999

    Date March 2016

    Sanalu Cleaning Service, Inc. - Suwanee, GA - Write a caption.
    Sanalu Cleaning Service, Inc. - Suwanee, GA - Write a caption.

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  Vaishnu17

    Reviews: 1

    Poor service, group of manipulative liars
    Vaishnu17 (1 review)
    4/04/2016

    I support the review posted on 09/22/15. Sanalu cleaners, were at my house for deep cleaning on 04/02/16. Deep cleaning involved cleaning of the ceiling fans and light bulbs among other things. I observed them cleaning the ceiling fan in my master bedroom and even corrected the cleaner when enough cleaning liquid wasn't used; therefore I assumed that all the fans and light bulbs were being cleaned in my house. On 04/03/16 I discovered a broken light bulb, yesterday (04/02/16) I discovered a missing drinking glass (I was nice enough to waive the price for the drinking glass) right after they left. I texted Monica with the details and asked her to call me. When she called me tonight, she stated that they didn't touch the light bulb. She continued to talk and never allowed me to explain, then I made my points strongly because she was not listening. I asked her to bring a handy man to fix my light bulb, she refused. If cleaning the fans and light bulbs were part of deep cleaning, I was perplexed when she mentioned that the cleaners didn't touch the light bulb. To me it was either a lie or a haphazard job. The issue at hand got complicated beyond necessary because Monica continued to argue; today 04/04/16 the manager of this company Andrew called and agreed to fix the light bulb for me.

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    Project Details

    Today, 04/05/16, the manager of the company was none other than Monica's son. So, it was another manipulative idea by these cleaners. Had he told me that he was Monica's son earlier, I'd never have let him in. He came to my house, to take pictures of the light bulb, made the holes in the light bulb even more larger and came up with a stupid explanation. The problem is not fixed, but I saved myself from another bad day. Bottom line is these cleaners are manipulative and quite dangerous.

    Area Lawrenceville, GA

    Cost Less than $250

    Date April 2016

    Sanalu Cleaning Service, Inc. - Suwanee, GA -

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    Sanalu Cleaning Service, Inc. replied on 4/05/2016

    We at Sanalu take responsibility for any item that can get damaged during our visit. From the beginning this customer has been very hostile and offensive. She called us names the entire time while we respectfully answered all her questions. When i began to look at the light( The lightbulb consited of a metal frame wrapped in aluminum paper, however the metal frame is the part that actually hold the light to the ceiling) I showed her multiple times that the metal frame where the screw goes was bent, you could even tell there has been screw drilled in there more then one time, however at this point the customer became erratic and even more hostile. Even after realizing that the light had fallen due to the way to was drilled in and it has been a common reoccurring problem, I still offered to put it back up since I was already there. I put the light back up but it was still very loose. At this point the customer asked me to take the light back down and check for another screw that might have potentially fallen in there. After reassuring her multiple times that there was no other screw, she still made me take the light back down. At this point I showed her even If i tighten the light back up, she was still going to have a problem because the frame itself was bent. The customer refused to acknowledge the damage to the light even after showing her pictures and letting her see the frame. She began accusing me of ripping the aluminum,even though it has nothing to do with it holding the light up, she said i made the hole bigger - whoever put the light up in the first place made the holes too wide and did not use a washer. She even tried giving me different things to use as washers, but after a couple of tried attempts she told me just to put the light back up. So when i put the light back up she asked "Why are you putting the screw in the bent hole" basically admitting that she acknowledges that there is damage to the light frame. I told her the light would fall even if i tighten all the way back up without a washer and she began yelling at me saying she just watched me make the hole bigger even thought the only possible way to do so was with a drill not my bare finger. I did expand the aluminum paper hole to show her the damaged metal frame and reassured her that the aluminum had nothing to do with the light staying up, however at this point she became extremely hostile and told me to leave before she calls the police. She still refuses to pay for the services. I went there and fixed the light, even after she made me take it back down I still offered to help her put it back up. She also told me she had never touched the light then later admitted to changing the bulbs several times. Also The way the light was dangling there not wonder it fell off with little no effort, even a door closing too hard would have been enough force to make the light fall down. She walked around before we left and it wasn't until 2 days later that she brought the light up.

  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  JennaR82

    Reviews: 1

    Great service for a great price
    JennaR82 (1 review)
    3/28/2016

    I'm very lucky I found Sanalu. After having my daughter, it became harder to keep a clean house. They are very professional and always do a wonderful job.

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    Project Details

    Area Suwanee, GA

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  the101

    Reviews: 1

    Sweatshop
    the101 (1 review)
    12/10/2015

    Behind curtains, this company offers the worst.The employees DO NOT get paid! Monica promises payment for their work but does not keep her word. She believes that her necessities are far more important than her own employees representing her company. If anyone wants to be part of a company that exploits their employees, call Sanalu cleaning service.

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    Sanalu Cleaning Service, Inc. replied on 4/05/2016

    We do not know who @the101 is, however we can assure you that we do not run a sweatshop lol... Most of our employees have been with us for a period of 9 years, and if anything were all a lot closer now then before. We treat all of our employees like family, if anything they have been the face of our company and one of the biggest reasons why we have grown so much over the years! Being a family owned business for the past 11 years and working side by side with our employees we know just how much hard work they put into what they do so we take care of them like family!

  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  Brian0404

    Reviews: 1

    Worse service ever..
    Brian0404 (1 review)
    9/22/2015

    I took a shot in the dark and found this company on craigslist, Monica came to my place of business and talked a great game, they was to arrive at noon and when I called them Monica said they was running late.I asked why she didnt call. As they show up at 4 pm i had another appointment, I left a employee with them until finished..They finished in 45 mins and charged for 3.5 hours, broke numerous items and denied it after telling my employee they accidentally did it.. The work they performed was horrible, a 2 year old could do better..Trust me when I say they will never be welcomed back and if I was you.You been warned stay away from this company..

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    Sanalu Cleaning Service, Inc. replied on 10/28/2015

    From all of us at Sanalu, we care about our customers and would take 100% responsibility for any times broken or damaged. When we met Brian we explained to him that a first time deep cleaning on a property that has never been cleaned would take a few hours to get the job done. It did not take 45 minutes. He was aware that the cleaning takes time according to the condition of the place. The job was completed in 2:45 hours and Brian was charged for 2:45 hours. Unfortunately while one of our maids was cleaning she accidentally broke a scented candle. Everyone is capable of making mistakes and we took 100% responsability for the candle. When I contacted Mr.Brian for the payment he was not upset at the fact the candle was broken, and I even offered to replace it but he told me not to worry about it. After I told him we were there for 2:45 minutes Mr. Brian became very hostile and began threatening me. I explained to him multiple times when I was there that i was only providing an estimate but the final price would according to the condition of the building because we charge per hour. I provided him with an estimate unfortunetly due to the condition of the building it took more time to get the job done which to our understanding Mr. Brian was fully aware that we charged per hour. When i told him the total price after yelling at me some more and brought up the candle again. I told him once again that I would reimburse him for the candle, but he told me already bought another candle and the price was $40.00 In order for me to issue Mr.Brian a check for the damages caused I asked him to provide me a receipt so i can process the paperwork. At this point he began yelling and threatening me once more. He threatened to shut me out of business and that he would make as much bad exposure as possible. We did not expect such a reaction from such a "professional" person. I have told Mr Brian multiple times. I would be happy to issue him a payment for the candle but he refuses to provide a receipt. After several weeks of contacting him regarding the payment for the office he finally agreed to pay but still did not provide me with a receipt for the candle. Mr.Brian is fully aware that I will still send him a check and will always be open to send him a check as long as he provides me a receipt.

  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  JoAnn30024

    Reviews: 1

    You will love Sanalu
    JoAnn30024 (1 review)
    6/01/2015

    I highly recommend Sanalu Cleaning Services. I've been using them for about 4 years now for biweekly house cleaning. I'm not a neat feak myself, so when they come to clean, they have to work hard. And they always do. I have always been satisfied with every cleaning they've done. Monica is excellent to work with. She accommodates special requests, such as adding an extra cleaning in for parties, changing the cleaning schedule to accommodate a personal request that might arise (ie, kids home from school on normal cleaning day, etc). At one point, several years ago, my bill was accidentally overcharged, and once we discovered the error, Monica was quick to not only provide the credit, but also gave a discount on a future cleaning to compensate for the mistake. Very honest business woman. I've recommended Sanalu to friends and neighbors and I've gotten great feedback from the ones who started using Sanalu themselves. You will love working with Sanalu.

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  linbal01

    Reviews: 1

    Great Cleaning Service
    linbal01 (1 review)
    5/29/2015

    This is an awesome cleaning service. Very detailed cleaning. I have been using service for some time now and I also used them tto do a final cleaning at my home that I moved out of. House looked like a new place. I highly recommend this service for all of your cleaning needs.

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  Kathyparrish

    Reviews: 1

    Wonderful! Thorough! Fast! Great Value!
    Kathyparrish (1 review)
    5/26/2015

    Monica quick to return phone calls! Prices very reasonable! Team did a professional job! Hired Sanalu initially to clean our daughters home while in the hospital - having her first baby...Sanalu did such a great job - we decide to give the gift of cleaning the house 2xmonth as a baby gift. Our daughter says it's the perfect baby gift-a clean house by such a great & quick team that Sanalu sends out!!!

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  JoanneMK

    Reviews: 1

    Sanalu is simply the best!
    JoanneMK (1 review)
    3/16/2015

    I needed a company at the last minute, Monica called me back immediately set up the appointment. Her crew came out and worked their magic they exceeded my expectations. I would not look anywhere else for cleaning services. Sanalu is simply the best!

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  bdawgs1

    Reviews: 1

    Look no further!
    bdawgs1 (1 review)
    10/30/2014

    I took a stab in the dark and hired to Sanalu to clean my home to get ready show for a rental. I could not be happier. My place looked like a showroom. Top to bottom very thorough. Not the cheapest in town, but you get what you pay for and they are more than reasonable.

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  dianaw80

    Reviews: 2

    Good Service But Broke Blinds
    dianaw80 (2 reviews)
    7/15/2011

    Appreciated them doing my apartment move out cleaning at the last minute but they broke my blind while cleaning but denied it. Tried to get it resolved with the owner as the apartment community charged me for the broken blind. After some debate owner finally agreed to pay for half of the damages and would mail me a check. That was a month ago and I still haven't received a check as agreed. Sucks that I had to pay for damages for a blind that was never broken until I got my apartment cleaned

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  smk1023

    Reviews: 1

    Great Service
    smk1023 (1 review)
    7/12/2011

    I used Sanalu cleaning services to clean my home before my tenant was moving in and I must say I was quite impressed. The ladies were on time, they worked fast and diligently and left my house looking spotless!! They left no stone unturned :-) I would recommend this company to anyone looking for great service for a great price.

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  taz200126

    Reviews: 3

    Wonderful Customer Service
    taz200126 (3 reviews)
    2/28/2011

    Initially there was an issue of miscommunication, however it was not due to the fault of anyone. The error was promptly corrected and professionally handled. I would without a doubt, recommend Sanalu Cleaning to anyone I know. They give wonderful customer service, take pride in their work and value their customers.

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  • Sanalu Cleaning Service, Inc. - Suwanee, GA -  akl1968

    Reviews: 1

    Great job!
    akl1968 (1 review)
    2/03/2011

    Sanalu is by far the best cleaning service I've ever had. They do a terrific job. I highly recommend them to anyone!

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Business details

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cobb County
  • Cumming
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Marietta
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
  • Woodstock
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Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN