Sanalu Cleaning Service, Inc.

76 Reviews

(678) 436-8221 www.sanalu.com » View Website »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cobb County
  • Cumming
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Marietta
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
  • Woodstock
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Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN

Reviews

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You will love Sanalu, 6/01/2015

I highly recommend Sanalu Cleaning Services. I've been using them for about 4 years now for biweekly house cleaning. I'm not a neat feak myself, so when they come to clean, they have to work hard.... And they always do. I have always been satisfied with every cleaning they've done. Monica is excellent to work with. She accommodates special requests, such as adding an extra cleaning in for parties, changing the cleaning schedule to accommodate a personal request that might arise (ie, kids home from school on normal cleaning day, etc). At one point, several years ago, my bill was accidentally overcharged, and once we discovered the error, Monica was quick to not only provide the credit, but also gave a discount on a future cleaning to compensate for the mistake. Very honest business woman. I've recommended Sanalu to friends and neighbors and I've gotten great feedback from the ones who started using Sanalu themselves. You will love working with Sanalu.

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Great Cleaning Service, 5/29/2015

This is an awesome cleaning service. Very detailed cleaning. I have been using service for some time now and I also used them tto do a final cleaning at my home that I moved out of. House looked... like a new place. I highly recommend this service for all of your cleaning needs.

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Displaying 1-15 of 76

Reviews

JoAnn30024

Reviews: 1

You will love Sanalu

I highly recommend Sanalu Cleaning Services. I've been using them for about 4 years now for biweekly house cleaning. I'm not a neat feak myself, so when they come to clean, they have to work hard. And they always do. I have always been satisfied with every cleaning they've done. Monica is excellent to work with. She accommodates special requests, such as adding an extra cleaning in for parties, changing the cleaning schedule to accommodate a personal request that might arise (ie, kids home from school on normal cleaning day, etc). At one point, several years ago, my bill was accidentally overcharged, and once we discovered the error, Monica was quick to not only provide the credit, but also gave a discount on a future cleaning to compensate for the mistake. Very honest business woman. I've recommended Sanalu to friends and neighbors and I've gotten great feedback from the ones who started using Sanalu themselves. You will love working with Sanalu.

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linbal01

Reviews: 1

Great Cleaning Service

This is an awesome cleaning service. Very detailed cleaning. I have been using service for some time now and I also used them tto do a final cleaning at my home that I moved out of. House looked like a new place. I highly recommend this service for all of your cleaning needs.

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Kathyparrish

Reviews: 1

Wonderful! Thorough! Fast! Great Value!

Monica quick to return phone calls! Prices very reasonable! Team did a professional job! Hired Sanalu initially to clean our daughters home while in the hospital - having her first baby...Sanalu did such a great job - we decide to give the gift of cleaning the house 2xmonth as a baby gift. Our daughter says it's the perfect baby gift-a clean house by such a great & quick team that Sanalu sends out!!!

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JoanneMK

Reviews: 1

Sanalu is simply the best!

I needed a company at the last minute, Monica called me back immediately set up the appointment. Her crew came out and worked their magic they exceeded my expectations. I would not look anywhere else for cleaning services. Sanalu is simply the best!

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bdawgs1

Reviews: 1

Look no further!

I took a stab in the dark and hired to Sanalu to clean my home to get ready show for a rental. I could not be happier. My place looked like a showroom. Top to bottom very thorough. Not the cheapest in town, but you get what you pay for and they are more than reasonable.

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dianaw80

Reviews: 2

Good Service But Broke Blinds

Appreciated them doing my apartment move out cleaning at the last minute but they broke my blind while cleaning but denied it. Tried to get it resolved with the owner as the apartment community charged me for the broken blind. After some debate owner finally agreed to pay for half of the damages and would mail me a check. That was a month ago and I still haven't received a check as agreed. Sucks that I had to pay for damages for a blind that was never broken until I got my apartment cleaned

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smk1023

Reviews: 1

Great Service

I used Sanalu cleaning services to clean my home before my tenant was moving in and I must say I was quite impressed. The ladies were on time, they worked fast and diligently and left my house looking spotless!! They left no stone unturned :-) I would recommend this company to anyone looking for great service for a great price.

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taz200126

Reviews: 3

Wonderful Customer Service

Initially there was an issue of miscommunication, however it was not due to the fault of anyone. The error was promptly corrected and professionally handled. I would without a doubt, recommend Sanalu Cleaning to anyone I know. They give wonderful customer service, take pride in their work and value their customers.

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akl1968

Reviews: 1

Great job!

Sanalu is by far the best cleaning service I've ever had. They do a terrific job. I highly recommend them to anyone!

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lindaljon

Reviews: 1

Awesome job!!!

ladies did a great job. crew was on time and ready to work. price was definitely worth it. they cleaned my house when i was moving out and left it spotless. very professional !!! :-)

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Azie25

Reviews: 2

Ridiculously high prices, late staff, poor job

$200+ for late arrival & some areas untouched. When I called to request a reclean in those places I was told I was outside of the 24 hr limit.

Sanalu Cleaning Service, Inc. replied on 02-02-2011

We do not know who Azie25 is, but if she will contact us, we would like to make this right for her somehow. (We only know that Azie25 is a female from the profile picture that she previously had posted.)


We are sincerely sorry that Azie25 was not pleased with our service. We take pride in doing great work. We guarantee every customer's satisfaction. If a customer is not satisfied with the work we've done, we'll either redo some or all of the job, or we'll refund some or all of the customer's payment. Since we don’t know who Azie25 is or if she really is our customer, we do not know how long she waited before calling for a recleaning.



As to the specific complaint about the cleaners going late to the house, that may be true. To arrive at every customer's home precisely on time would require us to cut corners when cleaning some houses. Scheduling cleaning jobs is not something that we can do with exact precision. Too many factors are involved, and a cleaning job that we thought could be done in three hours could end up taking four hours. We will not leave until the job is done. Additionally, as you know, at certain times of day the traffic on Atlanta highways can come to a standstill. Our cleaners get stuck in those traffic jams just like everyone else. If we are going to be late, our responsibility is to call a customer and let him know that we are running late.



Regarding what this reviewer referred to as “ridiculously high prices,” well our prices are what they are. Every customer knows how much he or she will have to pay before we do a job for them.



We cannot apologize for being a bit late or charging what we charge. However, we do apologize if we did not do a good enough job for this customer and wish that she would have given us a chance to make good on our promise of quality within a reasonable time period after the cleaning.



We hope that after you read our other reviews you will be confident that Sanalu Cleaning Service will do a great job for you, because we will!


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LilBsMama

Reviews: 1

My home has never been cleaner! Love Sanalu! =)

Sanalu is AWESOME! I can't believe how sparkling clean and fresh my home was after their service. The two ladies who came over were so nice and did such a great job! I can't wait for them to come back for my next cleaning! I would absolutely refer anyone to Sanalu for a great cleaning experience.

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dh_suwanee

Reviews: 1

Fantastic service

I've been using Sanalu for two months now, and they've done a great job of cleaning my home. They've been very thorough and consistent with their service. I recommend them without hesitation to anyone that needs cleaning services in this area.

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big_yong

Reviews: 4

Great Cleaning Service!

I just had my house deep cleaned by these guys and I am very satisfied with their service. Two ladies showed up on time and started cleaning. The owner stopped by before, during and after the cleaning to insure the quality of the cleaning. They were very friendly and cleaned everything as I have requested. I will definitely use this company again to clean my house.

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BGreenfield

Reviews: 2

Excellent - very happy

Just had the service started for my parents today in Lawrenceville. The two ladies did a perfect job. They were thorough, extremely friendly, and did much more than what was supposed to be included. We're thrilled that we picked this company. Good value, too.

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