Very expensive and not flexible with policies. Staff is rude and instructors act like they don't want to be there. There are lots of cheaper places to take swim lessons in ATL. The prices here are the highest I've seen (6 - 50 min lessons for $600) and are so not worth it. Save your money and get private lessons else where for half the cost.
Posted: 6/12/2013 • Last edited: 1/05/2015 • Link to this review
Skipped Sarah's because of the bad reviews but every child under 7 at our neighborhood pool who could REALLY swim (underwater, dive, no floats) learned at Sarah's. After 3 series of classes at the "Y", Jack clung to the poolside. Knowing the $risk, we enrolled. THRILLED! He's swimming (underwater, across our pool, can fall in and roll to his back and float until pulled out, etc) in only 6 one hour lessons at 4 yrs old!! Yes, there are rules BUT there is WATER AND CHILDREN involved and this business has a HUGE liability to keep us safe while coaching our tiny babies and children. They were upfront on the policies (NO REFUNDS). They have online access to set schedule and reschedule. The place is older but there are large changing rooms and they are clean, the pool area is clean with nice seating for parents, the instructors have been super and ARE NOT college kids. JD, Pat, Sarah and really everyone is polite and engaging. Brought in coffee and Sarah said I couldn't and I just understood, her place her rules. Firm but kind with all the children because they're not mommys and daddys, they're coaches teaching a life saving skill. Get a grip, people, it's a business, not a nonprofit. They ask for reviews because all businesses do, its common practice. Want boundaries, lifesaving skills and results for your child, sign up. Need to be coddled and bowed to? Try the Y. But don't expect results.
Posted: 8/07/2012 • Last edited: 5/05/2013 • Link to this review
My son starting taking classes when he was 9 months and will soon be 2. He absolutely loves it! I could not be more pleased with his progress. The staff goes above and beyond to make each lesson a great experience. We live on a lake and when my son was 22 months he fell off the dock at the lake rolled over like a pro and floated on his back till his dad pulled him out of the water. He did everything just like Miss Pat taught him. After that happened I knew every penny spent on his lessons was worth it. I could go on and on about Sarah and her staff.They are Awesome! We love Sarah's School of Fish!!!!!
Posted: 5/07/2012 • Link to this review
Office staff snippy & rude. Had to buy swim pants from them and they selected the size for you. Pants were so tight that it irritated her skin, and yes I do realize the pants must be very snug but not to the point of her skin being irritated. Just not pleased with the quality of customer service for the money it cost. Trying the YMCA swim lessons this summer.
Posted: 5/02/2012 • Link to this review
I have a 2.5 year old who I wanted to get more familiar with the pool. I heard the baby&me classes were basic. THIS IS THE BIGGEST WASTE OF YOUR MONEY! #1- $20 for 2 swim diapers-that you must purchase from them. #2-The instructor was about as child friendly as a cactus. I had to ask the instructor her name. #3- no one was in the office when I arrived for the first lesson and the person who ran my card didn't charge me for the diapers or the $40 registration fee. Then I receive an email about the need to pay up before the next class. THOUGHT- IF YOU WANT YOUR MONEY HAVE SOMEONE AVAILABLE TO TAKE IT! #4 Today I received an email basically stating I hadn't been watching my child while I was there for our lesson and could I please be more alert. This whole set up is a rip off. Lesson learned for $160. Thank God I didn't pay for the 12 class/$600 lessons.
Posted: 2/23/2012 • Link to this review
this was a huge mistake. they roped us in for $500 promising that our 2 year old would at least be safe in the water. after 12 lessons, she is still not even going underwater. the instructors are awful. zero personality and not use to working with children. SArah is a disaster. very rude and a complete control freak. after my daughters (2 years-old) FIRST lesson, she grabbed her by the arm and told my daughter the she would not get a prize today because she had a 'negative' attitude. How does a 2 year-old have a negative attitude? I am upset with myself for putting up with this place for as long as I did. I guess I just wanted to pretend it was a good idea because of how expensive it was. we ended up spending over $1000 and our daughter still is not even comfortable in the water. AWFUL AWFUL AWFUL. We are now taking lessons at the YMCA for 1/3 of the price. we hope it is better. at least they are much nicer at the Y.
Posted: 11/09/2011 • Link to this review
I've been taking my 2 boys to Sarah's School of Fish for 1yr. Sarah is caring and a skilled teacher. The staff (Pam) and teachers (Taylor/Pat mainly, but also a few others) are wonderful and accommodating. I had a very fearful 4 year old on my hands when I arrived as SSofF. He REALLY didn't want to get his face underwater, let alone swim. It took a few months, lessons twice a week, and patient teachers, but he is now happy to show off his underwater face skills and gliding with his face underwater. My youngest is a different situation, but still great exp at SSoF. Z has no fear of water...he'll just jump in whenever and wherever. After a session of "baby and me" with Pat, a former Olympic medalist BTW, he learned some very important basic baby survival skills that we're now building on with our second session with Sarah. The class combines the usual baby and me singing with teaching important baby safety techniques. I love that the teachers give explanations at the beginning of the sessions on what a specific lesson is helping your baby learn. OK, so, YES there are a ton of rules on the website and when I first checked it out, it put me off, but in reality the rules help the school function efficiently and smoothly. I'm all for double swim diapers if it means we don't have to miss lessons due to poo. If you are taking lessons and have a special need, just ask. I do b&Me at the same time as my 4yr old's lesson. SSofF made that happen. Which is tough w/my crazy life
Posted: 10/06/2011 • Link to this review
After careful consideration and reading the excellent reviews I decided to enroll my daughter at Sara's school of Fish. It turned out to be an expensive mistake. Of course it was prepaid and no refunds are allowed. The swim instructors which she experienced were a group of college kids who had absolutely no interest in little kids, they were a surly bunch who were unable to "teach" swimming. After the 2nd lesson my little one who previously loved water refused to go in our pool at home and each lesson at Sarah's made her experience worse until she was merely sitting on the step of the pool and doing nothing but dipping her toes in the water. Getting her to go to the lessons was terrible as she started crying before I even put her in the car and she got even more hysterical as we finally made it there she refused to get out of the car. Sarah seems to have little involvement and Pat the office manager is a nasty person. So buyer beware and don't believe the great reviews out there.
Posted: 8/19/2011 • Last edited: 10/20/2011 • Link to this review
Today was my daughters first class and so far I find Sarah off putting. From the two pair of "special" swim diaper requirement (which by the way pee leaks through), to the fact you can't take pictures of your own child, you must lay your baby on the floor to change them, you can't walk on the left side of the pool. Rules are fine, it's your facility your 10,000 rules, however her delivery was very blunt and quite frankly rude. While my husband was in the water with our baby, there was very little demonstration of the techniques. Again this is our first class and would be our last however I am sure she has some rule concerning no refunds. So I will return next week and hopefully the experience will be different.
Posted: 8/09/2011 • Last edited: 8/19/2011 • Link to this review
Our daughter Cate is 3 years old and absolutely LOVES her swimming lessons at Sarah's School of Fish! Before swimming lessons, she could only jump into the pool and blow bubbles while wearing a bubble. After one session of lessons, two days a week, she learned to swim by herself and float on her back with confidence. I am asked all the time where Cate learned to swim - Cate just smiles and is full of confidence. I definently recommend Sarah, her instructors, and the wonderful baby, infant, and children's swimming classes they offer. They are extremely nice, encouraging, and patient with all the children. It is a positive environment with loving instructors who care about the progress of each swimmer. Sarah's School of Fish is an indoor swimming pool perfect for year 'round lessons. It is by far the best swimming experience for children in Atlanta - so good that I learned of it from a friend in Dallas, Texas! I recommend it to all of our friends with young childen, and they all have the same experience.
Posted: 6/23/2010 • Link to this review
My 3 and 5 year old children have been swimming at Sarah's School of Fish since they were 12 months old. My children are fantastic swimmers and the 5 year old is already ready for swim team - has mastered free style and can effortlessly swim the length of the pool. The 3 year old is already learning his strokes! They are incredible swimmers thanks to the fun swimming enviroment and coaching of Sarah and her other instructors. Sarah's School of Fish offers baby and me classes, stroke classes/training, group lessons, and private swim lessons. Sarah's School of Fish is located very close to Atlanta in the city of Smyrna offer Concord Road.
Posted: 5/31/2010 • Last edited: 6/07/2010 • Link to this review
We love Sarah's School of Fish! Our 3 daughters have all learned to swim with Sarah and her team. This summer our 2 year old was swimming independently and playing games in the deep end with our older girls. It is such a positive environment and Sarah's method is tried and true and sure. Before we knew about Sarah, we wasted a lot of time and money with silly neighborhood swim instruction with or first child. Now, because of Sarah's School of Fish, we feel confident with our children in water and now we continue lessons so they learn and practice their strokes. They love it! We are so grateful for Sarah's School of Fish!
Posted: 12/06/2009 • Link to this review
My daughter Lily who is now 5 years old, had taken swim lessons with Jerry the instructor. Although Lily did know how to swim, my goal was to clean her up, her strokes, safety, coordination. After her 1st lesson, we went to our pool so I can evaluate her progress. She did fabulous! By the end of her 6th lesson, Lily was diving, back strokes, forward, below over, deep side without fear, and list goes on. Yes it is pricey but you will have the ease of knowing your child will learn for sure! They made it fun with their techniques. Lily is now safe under her sea world! This place was awesome! Thanks to Sarah and all of her staff!
Posted: 9/15/2009 • Link to this review
We enjoyed the swim lessons but found it rather unusual for Sara not to offer make-up classes for when your child is sick. You pay for x amount of classes but if you miss because your child is ill it's your loss...oh well!No make-ups, no money back, which ends up making it very pricey when you calculate how much you're paying per class. We went elsewhere once we found this out. Not good business when dealing with kids. Any doctor will tell you that the average child has 8-10 colds per year. Too bad Sara isn't listening.
Posted: 2/04/2008 • Last edited: 6/08/2010 • Link to this review