The worst massage ever! I went in trying to relax and the massage therapist kept telling me to not fight the massage and relax. Most of the time...I fall asleep during a massage. Not this one. I thought maybe I needed some good pressure to release my tension. Two hours after my massage my shoulders and neck started to tighten. I knew I was in trouble and drank lots of water. The therapist advised that I stretch and take a hot bath. After...he asked me if I had to go back to work. When I said yes, he looked shocked. Needless to say, by that night I was a wreck. The hot bath made it feel better...and then worse. My shoulders and neck were swollen and hurt to the touch. I had to take a pain killer. The next day...I had to still work just in horrible condition. My finance convinced me to call and ask why I was in such pain. The owner explained that I probably had a pinched nerve or toxins were released in my body. Well how the heck did that happen? I was fine going in...no injury or anything. I always go to Spa Sydell when I need some tension released in my back and shoulders...but was trying to find a cheaper way. Well...you get what you pay for. Never go to this place. Ever!!!!
Posted: 2/11/2012 • Last edited: 3/27/2014 • Link to this review
First of all, if you are planning to use any sort of credit card, for a service at Saylah, think twice! Two of my dearest friends attempted to buy me a birthday gift for two massages. I had a scheduled massage and called 1.5 ahead because I became very ill that morning. Receptionist appeared that she understood and said that she would not charge until she spoke with the owner Kisea Jackson. Kisea never called to follow up and on Monday charged the credit card without calling to find out what had happened. I had to call, and call, and call several times for her to call me back. When she did call me back she told me that I should have foreseen my illness and there is nothing she could do. Mind you that she just recieved (2) new client referrals on bechalf of me. She was not very nice or understanding. Very questionable professionalism. We are now disputing credit card authorizations with our banks and the BBB.
Posted: 11/18/2008 • Last edited: 3/27/2014 • Link to this review
I've been going to an area Threading Salon for years and quite frankly, I just got tired of the hour long waits and feeling like a cow being hearded with the other customers. Saylah is great! Quite, serene and Sonja is quick. While the service is twice the price of my former salon, I think the fee is definitely worth it.
Posted: 7/05/2007 • Last edited: 3/27/2014 • Link to this review
I used to get threading at another location and then my stylist recommended Saylah. I was very impressed I was convinced that since it was a nonconventional service, I would have to settle for an unconventional environment. I am very pleased with the spa atmosphere at Saylah and the level of service that I recieve there. Plus it is much closer to my home and office.
Posted: 7/24/2006 • Last edited: 3/27/2014 • Link to this review
The aestheticians are very knowledgeable and eager to educate their customers on skin and health care. The environment is relaxing and inviting and the staff's commitment to ensuring a true spa experience is outstanding.
Posted: 10/12/2005 • Last edited: 3/27/2014 • Link to this review