Displaying 61-75 of 94
I originally left a negative review of this company but have removed it because of the follow-up by the owner of the company. The person we dealt with originally did not represent the company well. The owner assured me this was not how the company normally operated and resolved the issue. I would be willing to give this company another chance after having spoken to him.
Posted: 10/05/2009 • Last edited: 10/06/2009 • Link to this review
I have contacted the customer to review this visit. The estimator communicated our deposit policy poorly and it was misinterpreted. This estimator was new to Schantz and did not follow our standard procedures. As it stands, this is NOT the way Schantz operates. I am very sorry this situation occurred and have conveyed this to the homeowner. Greg Schantz
Greg handled my insurance claim when a tree branch fell through my roof. While I probably could have recovered my deductible by piecemealing all the various repairs with different low-bid companies, I have to say it was really nice and stress-free to just have a professional sort out all the details for me with the insurance company. Even more, Greg, in dealing with the insurance people, was able to have them cover additional expenses as we learned the further extent of the damage (i.e. water damage to floors).
Posted: 7/27/2009 • Link to this review
We hired Greg and his crew to add a window to our basement. The project involved cutting through a weight bearing wall on the inside, and brick on the outside. Greg took the time to come out to the house on a couple occasions to help with our planning and to be sure that everything would be in place on the day the work was scheduled. Sure enough - it was. Work was completed the same day it began, and the window looks great. We've recommended this company to several friends and neighbors and will continue to do so.
Posted: 7/09/2009 • Link to this review
We first meet Greg in 2000 when we needed replacement windows/sliding glass doors for our home. He and his crew did a GREAT job at that time so naturally his was the first company that came to mind when we needed a replacement roof for the home we just purchased a few years ago. True to form, Greg was reliable, courteous, informative and very knowledgeable! He did a VERY detailed inspection of the existing roof both inside the attic and outside the home to ensure there would be no surprises. He pointed out all the defects made by the previous roofer and had a plan to repair/improve/correct all the issues promptly. The man knows his stuff! Although we had an additional 7 estimates made by other companies and Schantz was by no means the least expensive, I chose Greg and company because I was confident we would be getting outstanding service, great quality and the piece of mind that comes with a job well done.
Posted: 5/14/2009 • Link to this review
Paula - I knew you were one our early customers, but as I reviewed our records it seems you were our very first customer! We are very pleased you chose to select us again on your second home. Repeat and referral business is our goal and we can only do that by delivering a better experience than the other guys. On this job we were the high bidder, but after we both broke down the job "apples" to "apples" we were actually cheaper than some of the others who failed to recognize and include correcting the existing roof problems. Sometimes our PRICE is higher, but the COST is actually less since most just don't do the job right. You won't pay twice for our work. Thanks again for being our customer (and the nice review) Greg Schantz
We were extremely happy we selected Greg and his team to do the roof work as we were concerned about the back roof and the condition of whatever was under the roofing. Based on the way he presented his proposal, the pictures, and I guess what I would call a trust factor, we are very happy that we selected them to do the roofing plus all the other work they did. While it took longer than expected, mostly due to weather and cold temperatures we think they did a fabulous job and would recommend using them to others. I'm also happy that others on our block saw what great work Oscar, his dad and crew were doing for us and decided to have you repair/replace portions of their roofs.
Posted: 3/02/2009 • Link to this review
I chose Schantz to replace the windows in my 1-bedroom condo. I'm sure it was not a large or very profitable project for Schantz, however they still treated me like a VIP. Greg took the time to explain in full detail what exactly window replacement entailed and he even offered to help me get approval from the Homeowner Association if need be. I will certainly remember the great service and quality of my new windows. I will continue to use Schantz in the future when I ultimately upsize from a condo to a full sized home. Also, time windows were right on the money. Greg showed up for the initial estimate on time. The window installers also showed up right on time. It's the way all contractors should be!
Posted: 2/06/2009 • Link to this review
This is the same comapany who sent a salesman out to estimate a roofing job who turned out to be pushy,no knowledge of roofing, unproffessional.
Posted: 12/01/2008 • Last edited: 12/23/2008 • Link to this review
We are not aware of this person's situation and they have not contacted our office. I invite this poster to please contact me at my office so I am abreast of this situation and can address their concerns. I believe from our other numerous reviews over 3 years this is not consistent with our policies and operations, but I am certainly concerned if this occurred. Greg Schantz 404-522-4663.
Schantz Home Improvement uses high-quality GAF products at a most reasonable price. The project was completed on schedule, with proper care taken to protect our home and yard from debris. From the first phone call to the job completion, Greg and Panida provided a high level of customer service that one hopes for during a home improvement project. We are pleased to have chosen Schantz Home Improvement and we highly recommend them.
Posted: 11/18/2008 • Link to this review
Greg Schantz runs an excellent professional business for home improvements. This is the second time we used him - first for siding on the back of our home, second for windows. The company is responsive, with professional staff, high quality work, and competitive pricing.
Posted: 11/10/2008 • Last edited: 11/11/2008 • Link to this review
I would recommend Schantz without hesitation. From the day Greg showed up to offer an estimate to the minute I paid for the services, his company maintained a level of service and communication that I thought only existed in stories. He paid meticulous attention to detail on the project and his office admin kept me apprised of any development pertaining to the work. The price was exactly what Greg quoted, and the finished job is top-notch. Stop looking and go with Schantz. You won't be disappointed.
Posted: 9/29/2008 • Link to this review
Schantz provides a very detailed proposal so you know what you're getting. Then he delivers as promised.
Posted: 8/22/2008 • Link to this review
John - Thanks for trusting us with your home for the second time. Now that the siding, windows, doors, roof, & gutters have been replaced we may not speak again for quite a few years unless you decide to move of course. Greg Schantz
Greg Schantz is the most professional and helpful home improvement person around. He replaced our windows years ago and we were extremely happy with them. We recently had a horrible experience with Land Roofing and Construction who installed the wrong roof on our house. At the time we did not know Schantz provided roofing services. Greg came to the rescue, replaced our roof, siding and gutters and we couldn't be more pleased. Schantz stands by their work for years to come. If you want it done right the first time, call Schantz!
Posted: 8/21/2008 • Link to this review
I wish I called SCHANTZ first for my roof, windows and gutters. I wasted my time with competitors who provided me with outrageous costs, drive-by estimates, and lack of professionalism. THEN I found GREG SCHANTZ and his company. His expertise and explanation of the work to be done exceeded my expectations! His products were superior and at a better cost. Schantz's team of installers was on time every time and provided immaculate clean-up. Do yourself a favor: Call Greg and and you will be satisfied. I know I am!
Posted: 6/27/2008 • Link to this review
Schantz did a great job on my condo windows and when I needed someone to do my house when I moved, I looked up that phone number. Unlike many fly-by-night contractor organizations they were not only "still around" - same phone, same physical address, staff - they were in the process of buying a headquarters building. I found out later that Schantz is a second or third generation family business. I will use them again and recommend them to others. Professionalism, service oriented and a very good product. Kudos.
Posted: 5/23/2008 • Link to this review
2012, 2013, 2014, 2015, 2016
Schantz recycles many of the old materials removed from your home. Asphalt (roofing) and metals (gutters) are brought to the scrap yard to be recycled instead of dumped in crowded landfills. Also, our windows are certified green and our main siding product is made from recycled fly ash. In our office, we re-use files, and use scrap paper rather than new sheets when practical. It all adds up!