I love Bob Rohrman Schaumburg Kia! The employees are ALWAYS helpful and respectful. For me to be a woman that knows NOTHING about cars, everything was explained with specific details. My salesman was AWESOME(just as he was two years ago)!! He was the same salesman that helped me purchase my 2013 Kia Soul. The floor salesman manager was very helpful as well, making me an offer that I couldn't refuse. Overall, I was VERY happy and content with my purchase on Saturday! THANK YOU ALL!!!!
Posted: 3/18/2015 • Link to this review
I worked with Miss Joanna and she made the whole process enjoyable, she went above and beyond to make sure I was satisfied. I would return myself and refer Joanna as a caring and wonderful representative to friends and family
Posted: 10/27/2014 • Link to this review
Personalized professional service the minute I walked through the door. Joanna did a great job describing my vehicle options, in which I settled on the 2014 Kia Soul, and I LOVE IT!!!
Posted: 8/12/2014 • Link to this review
great service, personabile salesman and a very welcomimg atmosphere. Everyone here at Gurnee Hyundai was very accomodating. Their selection was second to none, their service department is always ready to help. Also the floor mats that I came in to pick up will remind me of the great service year round.
Posted: 5/29/2014 • Link to this review
Raquel at Schaumburg Kia was seriously AMAZING!! My mom bought a car from her and he told us to go see her. We were there until 11 at night finishing up everything and she stayed with us until we pulled away and never made it seem like she was upset that she was still there. She made us so comfortable and never pushy! This was a big decision for us and she made it super easy and painless! The managers were also very helpful and friendly a teddy is finance was super funny and friendly. He also did not seem upset he was there late on a Friday night. We had such a great experience as Schaumburg Kia! We are recommending everyone to you guys!
Posted: 3/17/2014 • Link to this review
All was good. Joanna was extremely helpful and friendly. She made the time pass quickly by being extremely personable and honest. She made it seem like I was hanging out with a friend and took away the worries of buying a new car.
Posted: 3/10/2014 • Link to this review
What am I writing a novel must be atleast thirty words! I bought the car that should tell you something. Anyway Marty was a great guy read me right and listened to what I wanted found it done.That takes me over 30 words so surfice it to say keep Marty a little longer.
Posted: 2/20/2014 • Link to this review
Joanna was very polite and worked with the finance managers to get me the best deal available. She made sure to contact me when she said she would. She took time to show me the features of the vehicle and answered all my questions.
Posted: 2/13/2014 • Link to this review
Was very well handled and explained with all the options. Carlos was excellent in describing the vehicle and options. It took a while to get the vehicle out after the deal is made probably more time than to make the deal happen. Garage homelink setup is still not working, need service to take a look at it and fix.
Posted: 11/12/2013 • Link to this review
I am always impressed by their personal service and attention. I am informed of the problem and how to fix it. I always receive an accurate estimation of the costs before approving the repair, there are no hidden costs.
Posted: 11/07/2013 • Link to this review