We are a local father and son owned and operated, licensed and insured plumbing company with over 20 years of experience serving commercial and residential customers in the Atlanta and North Metro Atlanta area. Our goal is to provide the best plumbing service possible at a fair price, we believe in treating our customers fairly and doing the job right the first time and we guarantee all of our work in writing. All of our work is performed with at least one owner on every job and we provide you.. with a detailed estimate up front so you know what your paying for before we start and we never add any hidden charges to any invoice which means you only pay for work we actually do.
Called Aaron's and they wanted to charge 2.5 times the amount for the same service. Called Scott Plumbing and they gave me a quote over the phone. Matt, the son, came early, was prompt and courteous and charged for the amount quoted on the phone. So glad I called them. They installed an expansion tank and fixed some leaky faucets.
Posted: 2/17/2016 • Link to this review
Decided to use this company based upon other Kudzu reviews. Matt was extremely responsive in understanding the problem and setting up an appointment. He kept the appointment window and updated me with his arrival time. What a concept - a company that keeps an appointment window, keeps you informed, shows up, and does the job right at a reasonable cost - what a pleasant experience! They will be the first company I'll call for the next time!
Posted: 12/22/2015 • Link to this review
They were supposed to come out between 1:00 and 2:00 yesterday and never showed up. I called many times to find out what was going on and I couldn't get anyone on the phone. Nobody returned my calls. I texted and didn't get a response as well. All they needed to do was call me to tell me they were running behind or whatever excuse they had but they didn't. No courtesy. Unprofessional. I wasted my entire afternoon waiting for them. Don't waste your time on them too.
Posted: 12/17/2015 • Link to this review
After setting up your appointment you sent us a picture of your water heater and which we then determined it was a Whirlpool brand water heater. We then let you know that we do not have parts nor can we go to a store and get those parts. They have to be special ordered through Whirlpool which can take 5-7 business days to receive. We let you know those parts had to be ordered and we could not fix your water heater without those parts in stock so it would have been a wasted trip for us to send out a tech just to tell you something we already told you over the phone.
My mother's water heater stopped heating/igniting. After looking around online I found Scott Plumbing and called at 9:30am. They said they could have someone out between 10:30am and 11am. At 10:10, they arrived and by 10:45 they were gone, with the water heater working again. Very prompt, professional, and reasonably priced. Would recommend to anyone!
Posted: 4/07/2015 • Link to this review
I would highly recommend Matt. In fact, I already have. Very professional and knows what he is doing. Made sure I was satisfied before he left and checked to make sure everything was working properly. 5 star all the way!!!
Posted: 4/04/2014 • Link to this review
Reliable, reasonable, honest, affordable, well mannered, prompt. Sometimes the smaller company is the right way to go. After having a bad experience with a dishonest company, they were so refreshing! Would refer everyone to them.
Posted: 2/06/2014 • Link to this review
Called Scott's to come for an estimate to replace my main water line which had sprung it's second leak. Matt arrived on time, asked about the leak and then got into the crawl space, told me there was water coming in from the pipe access to the foundation. Measured the distance from meter to house and gave me a great quote. A week later he was there 1/2 hour before scheduled time. Matt and his assistant did a great job. Even saved some of my sod! I thought I was going to lose a hedge, but they dug underneath it. They didn't have to do that. It rained the day of my scheduled installation and Matt called and said he could do it the next day. Even took money off because I had lost a day from work with no pay! His quote came in $800 less than two other companies. Matt was great to work with. Very polite and courteous. Would definately recommend Scott Plumbing and now he will be my "go to plumber".
Posted: 11/05/2013 • Link to this review
Our bathroom sink faucet would not turn off - ..on a Saturday afternoon, of course. After reading reviews, I called Scott Plumbing Svc. Matt said he could be there in 1 to 1.5 hours. He arrived in 50 minutes, fixed the problem within 15 minutes, and charged an unbelievably reasonable price. He was extremely professional and courteous and patiently explained the cause of the problem. I highly recommend Scott Plumbing Svc to all.
Posted: 10/26/2013 • Link to this review
Usually the words "honesty" and "plumber" cannot be used in the same sentence. If you've contacted a plumber to get an estimate for work, you know what I mean. Scott Plumbing is the first company I've found where that is not true. I called four plumbing companies to get an estimate for a gas line to my stove. The "Big Box" Plumbing company would come out on Sunday, but required a $50 no refund (not applied to work done) service fee just to get an estimate or do the work. I declined to get an estimate. Two other "family owned" plumbers offered free estimates, but returned outrageous prices. Matt from Scott Plumbing did it in 5.5 hrs at half the price of the other quotes. My recommendation is you make Scott Plumbing the first plumbing company you contact. They are courteous, efficient, HONEST and do quality work.
Posted: 6/26/2013 • Link to this review
Member of the BBB, We hold a UNRESTRICTED MASTER PLUMBING LICENSE #MP209803, GENERAL LIABILITY AND WORKERS COMP INS. FACTORY CERTIFIED WATER HEATER SPECIALISTS, CERTIFIED IN BACKFLOW PREVENTION.
We offer many services that will allow you to use less water and energy, helping you save money on utility bills as well as helping the environment. Some of our services include low consumption toilets, faucets and energy efficient tankless water heaters.