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Scottsdale Farms Garden Center & Landscaping

(770) 777-5875 scottsdalefarms.com »

15639 Birmingham HwyAlpharetta, GA 30004   map »

Business overview

Garden Supplies

  • Garden Tools

Services

  • Installation

Reviews

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Customer NO service, 12/21/2013

A few days before Christmas I went to look for a PRELIT Christmas tree. They were having 30% off their Holiday decor. I saw a slim PRELIT Christmas tree that would fit the bill but the bottom... lights were not working. I asked a salesperson if I could have more off and she went to ask one of the managers. The manager came over and said yes. So I got 50% off. Yay! Got it home and discovered that there were NO lights on the tree. What? So I called and was told that they had been cut off. Huh? So I returned to Scotsdale to sort this out. Turns out that the lights I had seen on the tree were NOT the original manufacture lights. They were regular string lights they had put on. Still selling the tree as prelit. I said I would not have purchased the tree had I known that. They were willing to give me lights but I have lights and that defeats the purpose of having a PRELIT tree. I said I'd take the tree if they could give me more off for a tree with no lights. The manager asked another manager and she said that that's the best they can do and besides "there's nothing wrong with the tree." Nothing wrong with the tree? It's not the original prelit tree. So here I am, no tree. I will be returning the tree and everything else I purchased. I am very dissatisfied with the result of this transaction and will probably not be going back. Furthermore I will be sharing my experience with friends and family. Don't expect much from management. NOT customer friendly.

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Disappointed don't wast your money, 3/30/2012

One of the managers, Dan is very sarcastic and expected to charge me to check out plants they installed 4 months ago. When I told him how they were installed her said "send me a picture." The guys... did not dig a hole twice the size of the root ball. Last summer hired one of their designer who never got back to me until I complained. The manager brought during the discussion of the plants not doing well. He is rude and the owners might want to hire someone who is more supportive of customers!!!!!!!!!!!! Ger rid of Dan.

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Displaying 1-4 of 4

Reviews

NiktheChik

Reviews: 31

Customer NO service

A few days before Christmas I went to look for a PRELIT Christmas tree. They were having 30% off their Holiday decor. I saw a slim PRELIT Christmas tree that would fit the bill but the bottom lights were not working. I asked a salesperson if I could have more off and she went to ask one of the managers. The manager came over and said yes. So I got 50% off. Yay! Got it home and discovered that there were NO lights on the tree. What? So I called and was told that they had been cut off. Huh? So I returned to Scotsdale to sort this out. Turns out that the lights I had seen on the tree were NOT the original manufacture lights. They were regular string lights they had put on. Still selling the tree as prelit. I said I would not have purchased the tree had I known that. They were willing to give me lights but I have lights and that defeats the purpose of having a PRELIT tree. I said I'd take the tree if they could give me more off for a tree with no lights. The manager asked another manager and she said that that's the best they can do and besides "there's nothing wrong with the tree." Nothing wrong with the tree? It's not the original prelit tree. So here I am, no tree. I will be returning the tree and everything else I purchased. I am very dissatisfied with the result of this transaction and will probably not be going back. Furthermore I will be sharing my experience with friends and family. Don't expect much from management. NOT customer friendly.

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ConsumerComments

Reviews: 1

Disappointed don't wast your money

One of the managers, Dan is very sarcastic and expected to charge me to check out plants they installed 4 months ago. When I told him how they were installed her said "send me a picture." The guys did not dig a hole twice the size of the root ball. Last summer hired one of their designer who never got back to me until I complained. The manager brought during the discussion of the plants not doing well. He is rude and the owners might want to hire someone who is more supportive of customers!!!!!!!!!!!! Ger rid of Dan.

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PMcDermott

Reviews: 5

NICE GARDEN CENTER LOT OF UNIQUE PLANTS

I came across Scottsdale Farms Garden Center when I couldn't find some plants. They were able to help me locate exactly what I was looking for. Prices are alittle higher, but the plants are all top quality. I always find something interesting for my garden.

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Rebecca H.

I love this place!

Scottsdale Farms is a beautiful nursery that is designed to look like an old barn and grounds. The atmosphere and design is so beautiful that it insp...

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