My daughter and I went through the certification classes with Sea Ventures and spent thousands on scuba gear, lessons, certification and travel in a three month time frame. We wanted to share this sport with my wife. We paid for her certification classes but decided to watch the charges a little closer since we never questioned them previously. When we questioned the owners on why they were charging for two tank rentals in addition to a $100 charge merely labled trip fees (no expenses covered by the fee) we were told by the owner, "Don't tell me how to run my business!" The other diver supply shop charges $99 for the same trip but includes hotel accomodations (double occupancy but still), the tanks and the entrance to the dive site. Both charge the same for the actual certification dives. When we agreed to the charges by Sea Ventures but told them we would buy her gear elsewhere, they refused to allow her on the dive and refused to allow "their" instructor to do the certification. We had to scramble at the last minute to find an instructor in Florida to certify her with only a 24 hour notice. Steer clear of these clowns!!!! Shop around, I promise you will find far superior service elsewhere.
Posted: 5/09/2013 • Link to this review
I think we could have come to a fair and reasonable agreement had there been any willingness on the part of Seaventures to express empathy toward this situation; just an apology would have gone far with me. Because that did not happen, this grew into something it did not need to; a "he said / she said" type of misunderstanding. I was simply looking for customer service, and did not receive that in any shape or form. Instead I now have a 2 year old who is saddened that she will not be doing ‘Ring Around the Rosie' with Mr. Chris and her friends this evening - - that's the real shame in all of this.
Posted: 3/03/2011 • Last edited: 4/13/2011 • Link to this review
My husband and I got certified one year ago on a SeaVentures Keys trip. My husband did extensive research on Scuba Shops in the Atlanta area and the decision was made once we talked with SeaVentures. They took the time to explain in detail what was required to become certified. We also did an extensive search on their reputation and found they are one of the most respected, well known Scuba Shops on the Eastern Seaboard. They are known for training prepared, safe divers and the best, most highly regarded Divemasters and Instructors. Frankly, it was an easy decision. I am now an Instructor and enjoy the clout that being trained by SeaVentures carries with it. Although you only "have to" buy scuba equipment from SeaVentures when you want to be on their Professional Team, I felt the "scuba uniform" was a great investment in my future. This allows me to know the equipment my students wear - help them with questions, fix any problems, and prevent any accidents, in addition to using state of the art equipment! Another great thing - if there are equipment issues, it is replaced, no questions - my husband exchanged his mask 10 times before he found the perfect one! If you are considering getting certified or continuing your scuba education, call SeaVentures. You will have fun, you will love it, and most importantly, you will be SAFE! I would not trade my equipment, the service I received, and most definitely my education for anything.
Posted: 1/25/2011 • Last edited: 4/13/2011 • Link to this review
If you like a dive shop that cares more about actually teaching you how to dive instead of turning a profit, then you'd best look elsewhere. I came into SeaVentures a while ago based on a recommendation from a friend who has helped out there, but I will not be going back. While the shop seems to be all right at first glance and some of the staff are in fact nice, SeaVentures' company policies have turned what could have been a top-notch dive shop into a money-grubbing cesspit. I came in for a high level dive course only to be told I would need to buy all new gear to do so. My dive gear is all top notch and in great condition, but SeaVentures would only teach me if ALL components of my gear were the exact brands/models that they stocked in their shop. This is a money making scam that costs more than the certification class itself would have. Going in, I was more than willing to pay the cost of the cours, but even that high price tag was not enough for this shop. It was akin to going to purchase a new television and being told that you need to buy an entire new living room and set of furniture just to have it. In other words, complete bunk. Overall, the shop is only out for money, not enjoying diving/teaching people how to dive as it should be. I do not and cannot recommend it.
Posted: 10/04/2010 • Last edited: 8/04/2011 • Link to this review
I have been really happy at sea ventures. My son started when he was 2.5 and he is swimming like a pro, he will turn 5 in June. He is able to swim across the pool, under water, knows different strokes, and is diving. The teachers are wonderful, we are big fans of Ms Karen but all are great. They have a great way of teaching to children and making it fun and not scary. Going to start my 21 mth old soon....
Posted: 4/20/2010 • Last edited: 10/04/2010 • Link to this review
I have enrolled my twin girls to once-a-week swimming lessons on summer 2007, and they have been going there ever since. This place have wonderful teachers, that have the skills, and the patience, to work with little kids and push them to progress and become from scared to confident in the water. My daughters did not know how to swim when they started, and now are able to swim and hold themselves well in the water, thanks to the teacher who works with them and make this fun as well as a challenge. I highly recommend this place to any parents who look for swimming lessons for their kids!
Posted: 6/30/2008 • Last edited: 10/04/2010 • Link to this review
We did our first diving trip to Bonaire with Sea Ventures. It was well-organized, safe and lots of fun. Wyatt is a hoot and the staff work well with beginning divers. I did a dive tune-up a few months ago which was informative and prepped me well for the Turks.
Posted: 6/29/2005 • Last edited: 10/04/2010 • Link to this review
We're on our second straight year of taking swim lessons here. My kids love it. I like that I can sit in the pool area and watch if I want to. You don't get kicked out of the pool area like at some other indoor facilities.
Posted: 5/03/2005 • Last edited: 10/04/2010 • Link to this review
Sea Ventures is a great swim facility. The teachers are great and my children love taking swim lessons there. They even had their birthday party there last year. They have lots of options for classes, including evenings and Saturdays.
Posted: 4/18/2005 • Last edited: 10/04/2010 • Link to this review