Sears Home Appliance Showroom in Snellville, GA is your destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Shop our vast inventory of top name brand appliances and consult with our knowledgeable staff for guidance on your next purchase. Come by and get to know us!
I've been to this store about 4 times since it opened. The first 3 times, I was not acknowledged when I walked into the store. The storefront is small and reps are often in the back on the phone or preoccupied with something else. This last time, a rep actually spoke - but when I asked about a deal Jenn-Air was currently running, he was clueless. He told me he didn't think they were offering the special - thought they had run out of the dishwashers. He called someone and I waited until the "manager" called back. They were running the deal and he looked up prices for me and told me verbally - no written quote. Lastly, he could not answer any questions about installation or give any information about the models I was looking at. I only went to Sears because it is near my home and my mom insisted I compare their prices to the other quotes I've gotten from appliance stores. They were no better and the poor customer service and reps who have no clue is a definite turn off. That was their last chance. I won't be going back there.
Posted: 3/17/2012 • Link to this review