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Sears Parts & Repair Center

(800) 349-5071 www.searshomeservices.com...

1235 Worcester RoadNatick, MA 01760 map it »

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sears call center and/or customer service, 4/21/2012

agents are not allowed to say where center is located - not even what state, i usually demand to be transferred bvack to USA - based call center, we need all the jobs!!!my vacuum has been in and out... of repair ever since I purchased it (slightly under $900 vacum and a good thing I got extended warranty) .Next available agent was very polite, but hard to understand, not able to help and when I asked to be transfered to the manager - hung up on me.That happened 2 times. Dear Sears - thank you for waisting my time! I really appreciate it! NOT!

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Reviews

by chmo at Citysearch

sears call center and/or customer service

agents are not allowed to say where center is located - not even what state, i usually demand to be transferred bvack to USA - based call center, we need all the jobs!!!my vacuum has been in and out of repair ever since I purchased it (slightly under $900 vacum and a good thing I got extended warranty) .Next available agent was very polite, but hard to understand, not able to help and when I asked to be transfered to the manager - hung up on me.That happened 2 times. Dear Sears - thank you for waisting my time! I really appreciate it! NOT!

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