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Sears Roebuck and Co

(623) 979-7640

7780 W Arrowhead Towne CtrGlendale, AZ 85308   map »

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Sold Me A Freezer They Could Not Deliver, 10/07/2008

Bought a freezer to be delivered a week later. The morning of the delivery day was called early in the morning (woken up) to be told they didn't actually stock that freezer anymore. Took a week and a... half after that to get a refund but prior to that it was impossible to get anyone in the company to tell me when I was going to get the thousand dollars back. If they needed a two week loan they should have just asked. I would have charged them interest. I'll never buy an appliance from Sears again.

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jimmieipop

Reviews: 13

Sold Me A Freezer They Could Not Deliver

Bought a freezer to be delivered a week later. The morning of the delivery day was called early in the morning (woken up) to be told they didn't actually stock that freezer anymore. Took a week and a half after that to get a refund but prior to that it was impossible to get anyone in the company to tell me when I was going to get the thousand dollars back. If they needed a two week loan they should have just asked. I would have charged them interest. I'll never buy an appliance from Sears again.

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