We had a bit of phone tag but everything else went great.
We enjoyed the excellent feedback on showings by email, and the very good communication throughout from Michelle and Melissa. Not to mention 3 contracts in 10 days! We have sold 2 houses and bought a... house with the Mike Grbic Team and all experiences were handled professionally and expediently. Mike pin pointed the right price range for selling which brought us 3 contracts in 10 days during a slow market. His team was very efficient in handling the details of all transactions. Mike is not only the hardest working Realtor in town, but more importantly, the smartest working Realtor in town. We highly recommend the Mike Grbic Team for buyers and sellers.VIEW MORE »VIEW LESS »
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We had a bit of phone tag but everything else went great.
We enjoyed the excellent feedback on showings by email, and the very good communication throughout from Michelle and Melissa. Not to mention 3 contracts in 10 days! We have sold 2 houses and bought a house with the Mike Grbic Team and all experiences were handled professionally and expediently. Mike pin pointed the right price range for selling which brought us 3 contracts in 10 days during a slow market. His team was very efficient in handling the details of all transactions. Mike is not only the hardest working Realtor in town, but more importantly, the smartest working Realtor in town. We highly recommend the Mike Grbic Team for buyers and sellers.
Mike Grbic Team Realtors far exceeded our expectations with the quickness of the sale of our home. Mike handled our account himself from start to finish, which made the whole buying experience extremely easy. We are very happy about the entire experience and found Mike's staff to be very helpful and efficient when it came to our concerns. Truthfully speaking, there is nothing more Mike Grbic and his team could have done better through the whole process.
This agent went "above and beyond". We had interviewed two agents prior to signing on with Mike. Expert advice and skillful negotiations. Anyone and everyone who needs to sell a house should work with this guy. He's just like that man on the radio!"
After trying to sell our home ourselves, we had to move and realized we needed an agent. We hired Grant Farha of the Mike Grbic team. We told Grant we were moving out of town, and needed an agent to check and tell us if there were problems so that we could fix them. We were assured of this. 6 weeks and one price reduction later, we returned to Wichita to find 18" weeds covering the driveway, a broken toilet seat, and a door hanging off a hinge. The house looked like a foreclosure! When we called Grbic, we got no apology, and no agreement to reduce commission. Instead, they said they are not contractually required to inspect the property or notify us of problems, and I obviously misunderstood what Grant told us.
I can't agree more with the previous comment on the poor communication and I'd add the lack of professionalism. There are a few things I expect from a realtor and at the top of the list is to know how much the house is being sold for. I constantly got "Now, how much are we selling your home for?" I can only imagine how the communication went between the other realtors. The morning of the closing we were told on the answering machine that the closing was postponed while we were at work. We made arrangements at work and for our kids and as we arrived we were told the Mike Grbic Team knew about the postponement 2 days before. They also expected us to go to the Mike Grbic office to get forms rather than personally bring documents to us like most do. I could go on and on, but to top it off after the sale we got a survey on how well they did and if it was returned they would give us a coupon for a free pizza -- needless to say we weren't impressed and said so -- do you think we ever got a coupon for pizza? nope. :) 250 words isn't enough to explain how displeased we were. I would never use Grbic again and I tell everyone I come in contact with to avoid them when realtors come up. I have run into several others that have similar stories. I don't know where he is getting the positive feedback -- I guess he can't displease everyone ;)
We loved the communication, professionalism and the FASST sale of our home! The whole staff is great!
We used The Mike Grbic Team to sell our home, and will never do so again. About the only good part of this experience was that the home was sold. All the extra marketing is mostly unneeded as the vast majority of buyers find their homes on Realtor.com. The Mike Grbic Team had poor communication among themselves, with the buyerís agent, and with us. They certainly donít work well as a team. Itís obvious that Grbic doesnít understand that his business is about communication: they stated that we had hired them to sell our home, that they had sold it, and that is all that mattered. Not returning clientsí calls and keeping clients in the dark isnít the way to run a business.
I thank you for the critisism as it helps us improve our business. No, we're not perfect but we do our dead level best every time up to bat. As a matter of perspective, I'd like to post just a few positive reviews "Thank you letters" that clients send us in the mail each day. Or you can view them all on our website at www.mikegrbic.com.
"The speed at which everything happened and no problems at closing is what impressed us the most with the Mike Grbic Team. They were all so patient and knowledgeable and the staff had answers to all our questions."
- Brian and Joellen Whitehair
"We could not have asked for any better people. All were great! The Grbic Team worked great when we bought in November 2007 and through a job transfer we relocated within 6 months. We contacted the Grbic Team and asked if they would sell our home, only to find out they had a "Love or Leave It Guarantee". What a great feature during such stressful times. God Bless the Grbic Team and thank you for selling our home."
- Clyde and Ginny Smith
"Kirissa and the entire team, (Melissa, Michelle) working so efficiently. The market analysis was above what we expected which surprised us (in a good way). Kirissa Shipp is the nicest, friendliest, down-to-earth realtor we meet and my wife liked her so much from our buying experience, she wanted to use Kirissa to sell our house. Before the first week was over, 3 showings and a contract was the result the Mike Grbic Team accomplished! 5 DAYS we couldn't believe it!!."
- Aaron and Deanna Plume
"The Grbic Team is truly a working team focused on our needs, and assisting us to be successful in our buying and selling needs. Thanks Guys!"
- Ken Athy and Chris Miller
"I recommended the Mike Grbic Team to many others for a job well done. One man had his house on the market 6 months with no results and they sold it in 1 week."
- Dan and Sheila Weins
"Our buying and selling experience couldn't have been better. It was stressful and we had to work hard to get our house ready to sell, as we followed the majority of recommendations from Lynn Landrian & Grace Farha. But it paid off and we received an offer in 8 days, and closed 3 weeks later. Your office team was also fantastic, as well as Michelle in contracts. We especially enjoyed working with Karen Walden, she was a real joy and we found an awesome new home quickly.The entire buying process went smoothly."
- Kelly and Theresa Sheahan
"Your team is absolutely amazing!"
"You've followed through with everything you've said that will happen" "Mike is SUPER SUPER SUPER SUPER DUPER!"
"I will recommend Mike's team to everyone in Wichita!"
- Sobi & Nyla