This is RecycleChic's TrustRating, which is based on both the number of reviews RecycleChic has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful RecycleChic has been to the Kudzu community.
Better quality of service there since the new owner is settled in & has improved several things. More professionally run & seems efficient. I am certainly getting checked faster! Keep up the good work.