My microwave conked out on me yesterday morning. I searched Kudzu, saw the good reviews for Ken Short, called him at 10 am, he said he'd be over by early afternoon, microwave was fixed by 3 pm. It doesn't get any better than that!
Posted: 10/29/2014 • Link to this review
Our gas oven started acting up a few months ago and finally stopped heating altogether. After a search on Kudzu, I found Short's Service and deduced from the reviews that Mr. Short owns the company and does the repairs himself, and I like to support small businesses, so I gave him a call. His very polite receptionist/dispatcher got my information and said she'd call back to schedule. Within 3 hours of my call, our oven was working again, and my wallet was only $138 lighter. I am so happy! I can't recommend Short's Service highly enough.
Posted: 12/11/2013 • Link to this review
Ken was able to come out on a Saturday and fix our broken KitchenAid refrigerator in less than 45 minutes. He saved us from having to wait until Monday to get our refrigerator running again.
Posted: 12/20/2008 • Last edited: 8/12/2013 • Link to this review
My refrigerator went on the blink last week...since it was still (partially) under warranty, I contacted the manufacturer to see who my authorized service companies were. I looked all of them up on Kudzu, and every one of them had 2.5 stars or less, with all of them having at least one "nightmare" review...the only exception was Ken Short, so I called him up despite the fact that he wasn't listed as servicing my part of town. Despite that, he was able to come up in a couple of days, and was excellent. While my problem (actually three of them, all semi-related) wasn't covered under warranty since they didn't involve the compressor, the price to fix everything was very reasonable, especially given the fact that he went out of his way to drive to my house. And given the nature of the issues, he was able to fix it in under two hours. He was personable, and clearly knowledgeable...after reading so many reviews about other service providers in the industry, I was very nervous about what my experience would be, but Ken was very reassuring throughout the whole process.
Posted: 1/24/2008 • Last edited: 8/12/2013 • Link to this review
I previously reviewed Short's when my fridge stopped working a couple of years ago (no problems w/ fridge since). Since that time, I called Ken again when a fridge at work broke - they were going to replace it, but I had Ken come out to our office and he fixed it w/ no problems for much less than a replacement would have been. I also recommended Shorts to a co-worker that had problems w/ her fridge and then her washer and she was quite happy w/ his work as well. I have and will recommend him to anyone w/ appliance issues - he's great! Short's Services 12/7/2007 Reliable, Friendly Appliance Repair My refrigerator broke one Saturday w/o warning. I called Kitchenaid and they referred me to Short's and 2 other authorized companies. I researched all and found that Short's had a good reputation, so I called Ken right away. He was actually able to come out that same day, but unfortunately my schedule didn't permit, so we made an appt. for that Wednesday. He arrived on time and got right to work. He looked it over and found the problem w/in minutes w/ no fanfare - didn't even need to go out to his truck. We chatted for a few minutes and he completed the repair w/in an hour. He seems to have a great knowledge and experience, having been in the business for many years, and seems to enjoy his work. He was a pleasure to deal w/ and I will certainly call him for any future appliance repair needs. Highly recommended!
Posted: 12/07/2007 • Last edited: 8/12/2013 • Link to this review
We purchased a new house and had lived there for only 5 days before the 2 year old refrigerator that came with the house stopped working. The manufacturer referred me to several service providers. After checking Kudzu, only 1 had good reviews - Short's. I gave Ken a call at 1:00 p.m. and he was at our house in 3 HOURS. He immediately new what to do, had the part in his truck, and fixed it in less than 30 minutes. He was very nice, professional and knowledgeable. Plus, his service fee was reasonable. I'd happily use him again!
Posted: 11/02/2007 • Last edited: 8/12/2013 • Link to this review
Thank you so much! I experienced great service as Ken showed up the same day I called. He fixed my wash machine quickly! I was frustrated due to a no show with another repair man the day prior, but Ken showed up right away and got the job done. He is very nice and does a great job!
Posted: 9/14/2007 • Last edited: 8/12/2013 • Link to this review
I called Appliance doctor when our new kitchenaid refrigerator wasn't working properly.After five months and six visits the problem was still not solved. I got so frustrated that I contacted Kitchenaid's parent organisation whirlpool. They found Short's for me. Ken repaired the fridge. I would highly recommend him.
Posted: 9/08/2007 • Last edited: 8/12/2013 • Link to this review