I inherited this company from a previous administator and have had nothing but terrible customer service from them. They are rude, not very timely and I have found myself almost begging to have pick ups in a timely manner. I would not recommend this company for any type of shreding service
Posted: 11/28/2011 • Link to this review
I called Shred It to do a purge of materials. It took two days for them to get back to me to schedule two weeks out. Then two days before the scheduled pick up, they rescheduled for another two weeks out. On the rescheduled date, they did not show up. Three days later, they had the nerve to call and try to reschedule AGAIN. I told them no thanks, I'm using another company with actual CUSTOMER SERVICE.
Posted: 7/22/2009 • Link to this review
I contacted this company based on a referral from another company. They were the worst company I have ever dealt with. They first promised to have the serviced completed by Monday then told me that was impossible but assured me that it would be done Tuesday. After never hearing from them on Tuesday, I called. They assured me I was on the route. No one ever came. They then promised me Monday at 9:00 a.m. No one ever came. No one ever retured my calls. If you need shredding service, call Peachtree Secured Shredding. I have never had such a bad experience with any company other than Comcast.
Posted: 1/30/2008 • Last edited: 7/19/2008 • Link to this review