I had a pretty good dry cleaner in Marietta, but when I moved intown, someone suggested Sig Samuels and I was a "lifer" after the first visit. They really know the meaning of customer service and take the time to get to know your face / name.
Posted: 11/29/2007 • Last edited: 1/02/2008 • Link to this review
quick, easy in and out unless there is construction on Monroe. They can get a stain out of anything. I have used them for over 10 years, and they will sew a button on for you if it is loose and not even charge you. Prices are competitive, and they remember things like how much starch you want in your shirts. Great place
Posted: 11/08/2007 • Last edited: 1/02/2008 • Link to this review
Larry, one of the owners will go out of his way to help you and this is reflected with all the family members that work there also. If there is ever any problem they are more then willing to make it right!
Posted: 11/05/2007 • Last edited: 1/02/2008 • Link to this review
Sig Samuels is the single best cleaners I've ever been to. Larry, Mike and the rest of the staff will know your name by about the 3rd visit, but will treat you with respect and professionalism from the very first. I started going there when I was a grad student about 8 years ago, and have refused to go anywhere since. In all of my years, I've never once had a single problem with a lost shirt or a stain yet and I definitely can't say the same about other dry cleaners that I've used.
Posted: 4/30/2007 • Last edited: 1/02/2008 • Link to this review
I have been a Sig Samuels customer for 10+ years. Everyone there is completely customer focused and appreciates your business. Sadly, this has become a rarity nowadays...
Posted: 4/26/2007 • Last edited: 1/02/2008 • Link to this review
I've been a customer of Sig's for more 5 yrs. They have always taken great care of me and my cleaning. They really go out of there way to make sure their customers are satisfied.
Posted: 12/31/2005 • Last edited: 1/02/2008 • Link to this review
For years I have been searching for a laundry and dry cleaners where they would treat me as a valued customer. Sig Samuels is it. After only a few visits, they greet me by name, respond to my needs for specialized service and even run a tab for me if I forget my checkbook. These are cleaners from the good old days!
Posted: 11/17/2005 • Last edited: 1/02/2008 • Link to this review
Since 1932 the people at Sig Samuels have cleaned clothing as well as the next cleaner, but what sets this family run business apart is the way they make their customers feel apart of their family - or is it vice versa? I find that four out of five people who walk in are called by name and the brothers Tom, Mike, and Larry Collins, who have been apart of running the business since 1959, pass this mentality of personal attention down to their employees. After a long day at work, its nice to find a smile greeting you as you compete yet another errand. Its not often you see a dry cleaner help their customers carry their packages back to their vehicles, but at Sig Samuel's, it seems to be the natural thing to do for a family member.
Posted: 6/30/2005 • Last edited: 1/02/2008 • Link to this review