Silver Comet Depot

The people at this establishment clearly do not care for cyclists or the people that keep them in business, however long that may be. For one, what business that caters to an early morning crowd of cyclists, runners and others using the SCT opens at 9 am during the heat of the summer, when the trail is packed full of riders, runners and strollers at 7:30 am or earlier? Second, what kind of business turns away customers? We were there at approximately 8:40 this morning when I discovered 4 miles into a planned 60 mile ride that I left my water bottle in the car. The staff member, who was dragging the rental bikes out to the patio told me I would have to wait at least 30 minutes "until they opened". The store was unlocked, employees were around and I had good money to spend. I was shocked at the utter disregard for customer service. I guess my $4 water bottle paled in comparison to the hundreds they would make renting bikes, but none of my riding companions will ever set foot in there again. If I'm hungry or thirsty, I'll ride over to the adjacent gas station because they clearly don't need the business.

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I love riding my bike on the Silver Comet Trail! I bought my bike at the bike shop several years ago. Every time that I had gone in, everyone was extremely helpful, nice, and respectful! However, I visited the shop today, and I was completely shocked at the way I was treated. Nobody wanted to help me, one guy "started" to help me and then said that he "had other customers", and the owner was downright rude, disrespectful, and unprofessional to me right in front of other customers. It was really unbelievable to me to see a business owner act that way. I will never go into that shop again. Immediately after, I went to Atlanta Cycling in Vinings, and all of the people there were AMAZING!!! I'm so glad that I found ATLANTA CYCLING!!!!

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Thanks to the wonderful staff and service at this shop for getting me fixed and back on the comet trail. Higly recommend these guys if in the area.

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I got a great deal on a last years model Specialized. Service department can get backed up and thus is slower than some oher shops. It is much more about space than quality. I have always had good service on my bikes.

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They do great service on bikes and are incredibly responsive to questions and suggestions. Be sure to visit them when you hit the trail.

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