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Silverlake Water District

(425) 337-3647 slwsd.com

15205 41st Avenue SEBothell, WA 98012 map it »

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Business overview

Reviews

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Threatened to shut off our water for someone else's bill, 5/24/2008

We had purchased what had been a rental home and were new to this district. It was a difficult move for us as we were also facing with health issues at the time. Shortly after we moved in, we... received a shut-off notice for the previous tenant's bill. They were extremely difficult to deal with on this and although they extended the shut off day, they threatened to do so if we did not come up with the money. Obviously they had to pay for their brand new building some way, right??? We were shocked and dismayed at how heartless and inflexible they were. They also refused to bill the previous owner or tenant.

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Coercion of the community, 8/31/2007

Raising the prices just so they can abandon their current building to build a new fancy building, complete with a waterfall and beautiful rockery - OUTRAGEOUS! People do not visit this location to... gaze upon its beauty, they come to drop off a bill and leave. Why on earth did you waste precious natural and financial resources all for looks and a parking area that will NEVER be used to capacity? As a consumer I am very disappointed in my neighborhood utility. I am forced to pay your fanatical prices just to bathe! Shame on you! You're rude in person, demanding of bills that are not yet owed and offer a service that is sub par.

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Displaying 1-2 of 2

Reviews

by jkabres at Citysearch

Threatened to shut off our water for someone else's bill

We had purchased what had been a rental home and were new to this district. It was a difficult move for us as we were also facing with health issues at the time. Shortly after we moved in, we received a shut-off notice for the previous tenant's bill. They were extremely difficult to deal with on this and although they extended the shut off day, they threatened to do so if we did not come up with the money. Obviously they had to pay for their brand new building some way, right??? We were shocked and dismayed at how heartless and inflexible they were. They also refused to bill the previous owner or tenant.

  • Overall
  • Quality
  • Service
  • Value

by hurleyactivist at Citysearch

Coercion of the community

Raising the prices just so they can abandon their current building to build a new fancy building, complete with a waterfall and beautiful rockery - OUTRAGEOUS! People do not visit this location to gaze upon its beauty, they come to drop off a bill and leave. Why on earth did you waste precious natural and financial resources all for looks and a parking area that will NEVER be used to capacity? As a consumer I am very disappointed in my neighborhood utility. I am forced to pay your fanatical prices just to bathe! Shame on you! You're rude in person, demanding of bills that are not yet owed and offer a service that is sub par.

  • Overall
  • Quality
  • Service
  • Value