We had purchased a Kudzu deal for an AC tune-up last year. Simtech came out and did a great job. Our unit had been blowing hot air and the technician was able to fix the issue and we didn't have a problem for the rest of the summer. Then this summer our AC went out on the 1st 100+ degree weekend of the year. It was also a holiday weekend and we were afraid we were going to be out of luck for the durration. We called several companies & were told it would be a week before they could make it. Then we realized we had used Simtech the prior summer for the tune-up and gave them a call. Simtech came out the same day we called and fixed the problem in no time. This issue wasn't a major one, however the timing couldn't have been worse. We appreciate their quick response and help on a holiday weekend! They will be our first call from now on.
Posted: 7/24/2012 • Link to this review
1/23/2011 I Left voice msg for SimTech that I had no heat. Tech Zeek contacted me & set apptmt for Tuesday 1/25/2011 9-11am. I did have to pay a svc fee of $64.95, but it was well worth it. Zeek came approx 9:00am and worked with it until approx 12:45pm. He replaced the ignition module in the heating unit. He was courtesy & did a fantastic job. I would recommend Zeek with SimTech to anyone.
Posted: 2/20/2011 • Link to this review
I first used SimTech as a referral contractor from my home warranty company. SimTech was the second HVAC contractor I used through my warranty company. The first company I used was completely inept at their job, they couldn't answer my questions and it took 3 times to get my initial problem fixed. But when I had another problem with my HVAC I contact SimTech and I was pleasantly surprised since my first contractor experience was a fiasco. Zeek was very professional, and obviously very knowledgeable about HVAC systems. This was a relief to me, he answered all my questions and explained things to me very easily. I no longer use a warranty company but I continue to use SimTeh as my HVAC service company. They are dependable and offer excellent service.
Posted: 9/10/2010 • Link to this review
My heater upstairs was not working properly so I decided not to call my home builders recommended HVAC company. Instead I went with Simtech. I called Monday morning and a technician came to my home within 1 hour. The technician inspected and fixed the problem. He was very professional, knowledgeable and experienced. The cost was reasonable and the service performed was exceptional. I am a satisfied customer and highly recommend this company to anyone needing HVAC services. THANK YOU SIMTECH!
Posted: 12/16/2008 • Link to this review
During the awesome heat wave in Atlanta this summer our air conditioner just stop working. I called Simtech Services late in the day and was connected to the owner who said all technicans were out on jobs...however he would come by and check out our system even though it would be late. Not only did he come later that evening he also fixed the problem... Thanks to Simtech for their fast response and superior service. The Jones now have a cool home. Jones Family
Posted: 9/18/2007 • Last edited: 1/02/2008 • Link to this review