I have been a customer for about 5 months, and at first had absolutely no complaints. Very friendly service, good job cleaning, and always came when scheduled. Personal items arose with the business, and they didn't contact ANY of their clients to reschedule. For three weeks in a row, I had to call and express my concern for their communication methods, and was assured my business was appreciated and they would fix the issue. This is now the fifth time they have not showed up for my WEEKLY scheduled appointment, and not only have they not called to reschedule, the main phone number is off because they are "out of town", and the direct number I have to the person's cell HUNG UP ON ME! Needless to say, I'm done giving chances. If you don't want my business, someone else will. My service is officially cancelled.
Posted: 10/19/2007 • Last edited: 1/02/2008 • Link to this review
I scheduled an appointment with Skeets for my father's birthday. He had just had major surgery and could not physically clean the house for several months while he recovered. On the scheduled day for the cleaning the cleaning service was a no show. They didn't call to let us know or reschedule they just DIDN'T EVEN COME. This is so typical now a days. You can't find competant service any more. You trust people to do their jobs correctly, because you're depending on them. AND THEY DON'T EVEN BOTHER TO SHOW UP! It's ridiculous.
Posted: 8/22/2007 • Last edited: 1/02/2008 • Link to this review