In the approx 20 years that I have been supporting Skips Hotdogs, I have only called 3 times to complain. On 2/11/13 I purchased a #1 combo in the drive-thru. Turns out when I got home, I found the hotdog to be an ugly brownish color and it tasted old. It probably sat in the water all day because they didn't rotate in that deep pot. After 2 bites my stomach started hurting. I stopped eating and I called Skips to complain. The guy who answered the phone starts to yell saying, " I know you, you do this all the time. There is nothing wrong with the hotdog". I told him that is a lie, i have the evidence in front of me and after the 2nd bite it made my stomach hurt. He told me to come up the next day and he would replace it but he still kept yelling. I returned the next day during lunch and got to the counter and told the guy I was there for my free combo. To my surprise immediately he started screaming and saying yeah, the guy last nite told me about you. I am going to replace it this time but I know you. He says, you are insulting me and disrespecting me etc. I told him no, you are insulting me. I also said forget it, I am going to go home and get the hotdog out of the trash and bring it up here so you can see that I took no more than 2 bites. He said, no don't do that. Bottom line, I will not be accused of trying to get free food when it is bad. This is about principle. so please check your food before leaving or plan to get yelled at!
Posted: 2/13/2013 • Link to this review
Being from Chicago, I am happy to have a place where I can get a Chicago dog and, more importantly, an Italian Beef. My wife is from GA and doesn't understand the fascination. She goes with me and gets a turkey wrap while I eat the messiest sandwich ever created. It is by no means Portillos or Al's Beef but it will definitely do 1000 miles from home. Only complaint is that large fries should be large - order 2 if you want to split them.
Posted: 12/22/2008 • Link to this review