very welcoming by lilbear945 at Citysearch I have never been to this salon before, came in because i saw something fun going on while I was stuck in traffic slowly driving by. Turned out I landed on the "open door event"!! Had a blast, got to meet the whole crew, everybody are very friendly and professional, made me feel so warm and welcome! I came back to get my color&cut done and loved it! My husband absolutely loved it and so did all of my coworkers and friends! I would highly recommend this salon in a heartbeat! Looking forward to more "open door" events!! :-) Best Experience Ever by s0fy at Citysearch I was taking with great care by the manager and members of the hair salon, I felt like a million bucks! My hair never looked so fashionable and healthy. I had a great experience, I am definitely coming back again good place 2 be love this place!!!!the staff was friendly,my stylist (yvette) was very well rounded in all the trends and current looks..love her and the salon...and they give you wine and that's how i like 2 end my day with a glass of something.. I am new to area and am very picky about my hair. I was a walk in, and received an excellent service. Stylists are very professional, and helpful with choosing color and hairstyle. The crew really made me feel at home, and very pampered! I even stayed for manicure and pedicure! They earned themselves a regular client! I would recommend this salon and spa to everyone! :-)
Posted: 5/11/2011 • Link to this review
Absolutely love this place! Have gotten my eyebrows waxed here for years, but always went to my super-expensive salon for color, cut and style. Went to Smart Hair to get my eyebrows waxed, as usual, and Dani talked me into making an appointment to get my hair cut and colored. She did a fabulous job and it was honestly 1/3 the price of my other salon! That was over a year ago and I have not gone back to my old salon since! Those bad reviews listed below are way off the mark. And curiously they were all entered on the same day or couple of days. I could not imagine going anywhere else for my eyebrow waxing or hair cut, color or style! Super friendly people, great work and fabulous prices!
Posted: 10/08/2010 • Link to this review
I decided to try this place a few month ago because I couldn't get in to see my normal barber. The stylist I saw did a great job (for less than what my normal barber charges) and I didn't experience any of the customer service problems described in some of these other reviews. I've been back 5 times now, seen three different stylists, and I've been happy with the results every time.
Posted: 3/25/2010 • Link to this review
I have enjoyed my treatment at Smart Hair. Prices are reasonable; staff is friendly, and I love my haircut. Danni (owner) does my color, and she is very good. I can't imagine her treating anyone the way these other reviewers' describe! I believe they are from Vietnam, not China, if that makes any difference. They are Americans now, just like the rest of us.
Posted: 4/15/2009 • Link to this review
This place is trouble. No customer service at all. They do not listen to you. They push for sell It is owned by Asian. They did a trouble color for me and when I ask for a fix I was told that I better pay and leave. There is nothing they can fix about my color. I have never heard of pay and leave. Every place that I have gone is always making me happy and has done a great job. But this place is This place is trouble.; I do not think they know how to run a business in USA
Posted: 2/23/2009 • Link to this review
TRRUBLE SRVICE. This place is owned by Chinese. And WORST customer service ever. I got my hair got at this place. I show them a picture of what I wanted and guess what A monkey has a better hair cut than I do. I asked for a manager to discuses the problem and I was told TAKE IT OR LEAVE IT. I just can not believe this place, DO NOT GO HERE. That owner of the place needs to understand that this is America not China. NO SINCE OF CUSTOMER SERVICE They are rude and NO customer service. She they did not fix my hair or any attempt to make me happy what so ever. Rude Rude Rude
Posted: 2/21/2009 • Last edited: 2/23/2009 • Link to this review