Unfortunately, I can't rate the actual product as I never received the Take Home Whitening Kit I ordered online after waiting over 3 weeks! I purchased a Groupon voucher and promptly redeemed it. According to Smile Bright's website the product is supposed to be delivered in 5-7 business days. Well, I was patient and waited 2 weeks before contacting them regarding the status of my order. I called, left messages for the shipping department (no one ever answers the phone), inquired online, called again, and never received any type of response or return phone call. Finally, after 3 weeks of no product and no response from Smile Bright I requested a refund from Groupon. BEWARE of this vendor and I would not recommend purchasing a Groupon or any other type of pre-paid voucher for their products and services. Their total lack of response to my numerous attempts to contact them is unacceptable. Horrible way to do business.
Posted: 8/08/2012 • Link to this review