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Posted on
5/16/2011
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Avoid at all costs!!!
I have never had a fear of the dentist until now. Dr. Woods is incompetent, did not listen to my needs/concerns, and tried to hard-sell me implants when I told him right off the bat that due to cost and his lack of experience with implants that was not an option!!
Not to mention his staff is so impolite! Shouldn't you have SOME sort of customer service training if you are answering the phone and talking to patients?!
If you are looking for a caring, knowledgeable and talented dentist. LOOK ELSEWHERE!
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SmileScapes Dentistry-Robert Woods DDS replied on
05-16-2011
Interesting remarks about our services and me, the Doctor. I question the validity, but it does, however, allow me an opportunity to discuss our goals and objectives for our family of patients. I feel I am morally obligated to discuss treatment options with each and every patient that enters my office. Following a comprehensive evaluation, the patient and I have a mutual, informative conversation about issues found, long term considerations and options to deal with any issues, current and future. Finally, the patient has the final say about any treatment performed. To “hard sell” any dental care would be difficult at best and destructive to the long term relationship I desire. As for experience in implant dentistry, 20 plus years restoring and over 10 years placing implants can hardly be considered inexperienced. As to the cost of implant dentistry, when considering the cost of replacing a single tooth, a single implant reconstruction is about the same cost as a bridge. An implant also allows the area to be restored without compromising the teeth on either side of the empty space. Multiple implants and complex reconstructions can range widely in cost. We can often find an implant option that will satisfy the desires of the patient and stay within their budget. With the use of mini-implants, a full denture can be made more comfortable at a significantly reduced cost when compared to standard implant dental treatment. Finally, my staff and I do our best to ensure your visit with us is as comfortable and enjoyable as we can. Remember we are looking for long term, happy relationships with each and every one of you. If you would like to come visit, feel free to call and come meet us. We never charge to make a new friend. I look forward to meeting you. Robert Woods, DDS
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