A safe driving experience requires a mechanically sound vehicle. That's why we make maintenance and repair our top priority. We invest in highly trained technicians, provide quality parts and back our work with San Diego's best warranty. Providing dependable maintenance and repair requires knowledgeable technicians but that's only part of the equation. Providing San Diego's best warranty requires a partnership with parts companies that not only stand behind their product but have the track.. record we demand. We're so confident of the quality of our work, we offer a 2 year, unlimited mileage warranty! We also have a 12 month, 12, 000 mile nationwide warranty through TECH-NET that covers you when you travel.
Also, for your convenience, we are here at 7:00 am for drop offs and until 6:00 pm for pick ups.
I have been dealing with automobile mechanics for more than 45 years. About 15 years ago my wife and I discovered Smitty's Service, and we have taken our cars there ever since. Smitty's is by far the best all around automobile repair and maintenance shop I have ever patronized. I have absolute confidence in the owner, and in those who work for him. The owner is an extraordinary person. He is knowledgeable about every aspect of automobile service, he is impeccably honest, he has a shrewd eye for hiring and retaining reliable mechanics and office staff, and he has developed a strong network of business associations with parts suppliers, and other automotive businesses in San Diego. Many of his employees have been working with him for years, and the atmosphere of his shop is an example of what I consider the ideal work environment. Smitty's can handle almost any job, but if a repair requires a specialist I trust their recommendation. Whenever there are options in terms of expense, the owner or a member of his staff will explain these alternatives in language that is technically precise and clear. I often think that the owner and his staff are comparable to a good doctor who can explain symptoms and alternative treatments in language that is both thorough and clear to a layman. I have recommended Smitty's to family, friends and colleagues in San Diego, and they all have the same high regard and trust for this superb auto repair and maintenance business.
Posted: 10/05/2012 • Link to this review
I took my 1999 BMW there for a problem that had been plaguing me for years, and was unfixable by San Diego BMW, unless I wanted to try the "shotgun" method. I was pretty freaked out until a friend recomended Smitty's. Smitty's is a pretty crazy place with buffalo heads on the wall and all sorts of history. The floors are a bit dirty but the whole operation was very organized. They took the time to explain each step of the way, and never did additional work without authorization. Once the work was finished, my car ran better than ever. It has been about five months since the repair, and there has been no sign of the problem at all!
Posted: 6/29/2010 • Last edited: 10/11/2010 • Link to this review
I chose this place as a result of all the credited reviews. And sure enough, Smitty's Service lived up to their reputation. I was told that I needed new brakes and I knew I needed an oil change. I was pretty apprehensive because I saw that they charge almost $90.00 an hour plus parts With an appointment I was in and out of there super quick, in about half an hour. They were very nice and attentive. The best, part as it turns out, is that I didn't even need brakes. They found a loose clip and secured it at no extra charge! Another huge bonus is the 2 year hassle free warranty. It's nice to know that they stand behind their work! Going to the dealer would've cost me twice as much since they insist on 30k mile inspection that amounts to nothing but wasted time on "if necessary checks". So if you want to bypass all that check this little shop out on Adams. I am going to go back for any future car needs for sure.
Posted: 8/20/2009 • Link to this review
So after my negative review, I have to say that Smitty's has more than made amends for any time/money I wasted. Their customer service cannot be faulted. Thanks Smitty!
Posted: 8/12/2009 • Last edited: 8/19/2009 • Link to this review
A couple of years ago I had a major problem with my engine. I went to express tire and spent $1400 for them to test and see what was wrong, and didn't fix the problem, which would cost another couple grand to do. Went to Smittys on a recommendation, in a couple of days and for $700 fixed what was wrong. They saved my a ton of money and are honest and will continue to use them for a long time because of it.
Posted: 3/16/2009 • Link to this review
Smithy's Service is the "BEST". I have had all my cars serviced at Smithy's since 1990. I can't tell you how many folks I have recommended to Smithy's. If your a female and need an honest mechanic with integrity go right to the source Mike the owner. He will explain every thing and will not rip you off. All of his employees are top notch and very pleasant to work with. Do your self the biggest favor FORGET the dealerships and go see Mike the owner at Smithy's. Trust me your car will love the attention and will run great.
Posted: 6/26/2008 • Last edited: 12/11/2008 • Link to this review
Repeat customers show the true value of a business, and this shop has consistently served & satisfied past customers. Mike the Owner is a responsible and competent businessman, and I highly recommend Smithy's for auto service.
Posted: 5/31/2008 • Link to this review
I was reluctant to go visit them to fix my car just because I have always been nervous to trust mechanics. Wow, it was such a relief to work with them! They were very professional, honest guys. They took care of my car at a good price. I Love them!
Posted: 5/28/2008 • Link to this review
Smitty's use to be the only place I would take my car and I have spent A LOT of money there as well as sent at least 7 of my friends there. I called, the guy said it sounds like I need a tune-up and it would be $105 or $110 with the better spark plugs. I dropped my can off the night before with a note saying tune-up with the better spark plugs and an oil change. They charged me $171 and when I asked if they did the whole tune-up I was told they only replaced my plugs. My car still runs like crap. The option they gave me was to make an appointment and pay another $90 to diagnosis the problem. I will NEVER take my car there and I will make sure my friends stop going there too.
Posted: 4/23/2008 • Last edited: 4/05/2010 • Link to this review
SMITTY'S SERVICE DOES THE JOB RIGHT THE FIRST TIME!!MIKE MAGERS,THE OWNER OF SMITTY'S SERVICE,IS ONE OF THE NICEST GUYS IN THE INDUSTRY AND EXPLAINS TO YOU IN DETAIL WHAT NEEDS TO BE DONE TO YOUR VEHICLE FOR IT RUN AT ITS'OPTIMUM LEVEL.AS FAR AS THE VALUE AND SERVICE FOR THE MONEY SPENT,THIS SHOP IS AMONGST THE TOP TEN IN SAN DIEGO.YOU CAN COUNT ON IT!!!!!!
Posted: 10/18/2007 • Last edited: 12/11/2008 • Link to this review