I had a large birthday party at this location. I spoke with one of the managers prior to that day and we had discussed a plan of action. When I came in the greeter knew who I was and told the other young ladies not to seat anyone in our area. But as soon as he left they completely disregarded what was said and filled up the section. When the manager found out she was very upset. We had to wait until those people finished eating and they had to clean up. Needless to say we were very upset and hungry. When the manager founf out she was furious. And although it took us almost 2 hours to be seated the manager made sure that she provided us with free appetizers (at each table) and that we had everything that we needed. She went beyond the call to make sure I was happy. That's the type of service that you should be receiving when you spend your money in an establishment.
Posted: 3/20/2006 • Last edited: 1/02/2008 • Link to this review