I received a collection agency notice this week. I cancelled my membership back in Dec. 2010. Upon calling and speaking to the manager on duty, he told me I failed to cancel my membership in writing, thus there is a $55 charge still open on my account. Beware of this place and the shady collection agency they hired to work their nearly 4 year old accounts.
Posted: 8/20/2014 • Link to this review
Snap Fitness as a gym was fine although the cleanliness level needs improvement. The administration on the other hand is less than ethical in their business practices. I canceled my membership via letter and seven months later I find they are still charging my credit card. When I tried to get this resolved, the manager basically shrugged and told me to see if the credit card company would reimburse me. Umm, I think that would be called fraud. Unbelievable, I am out $420 and they just claim they didn't get my notification to cancel. They simply are unconscionable.
Posted: 8/26/2011 • Link to this review