This is GThompson's TrustRating, which is based on both the number of reviews GThompson has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful GThompson has been to the Kudzu community.
Posted on
8/18/2006
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Terrible management and owner
I had a monthly fee membership ($20 per mo), that allowed my to buy tanning packages at 50% off (still expensive with discount, and a total ripoff without). I rarely used it for over a year, paid $240 in monthly fees (plus the cost of the package $90 or so for 10 sessions ), and then was told my remaining sessions would not be honored since I terminated the monthly dues. The owner is a complete jerk and has no idea now to operate a business and take care of customers. Did they follow their policy - yes. Was it incredibly short sited to not allow me to use my tanning balance after I paid them $300 plus - yes. I WOULD NEVER GIVE THIS ORGANIZATION A DIME IF I WERE YOU. I EVEN TOLD HIM I WOULD BE SURE TO TELL EVERYONE I KNEW WHAT A POOR DECISION HE IS MAKING IF THAT WAS HIS FINAL DECISION. SO, I HOPE HIS GREAT MANAGEMENT SKILLS COST HIM A LOT MORE THAN THE LOUSY $30 HE GAINED BY NOT LETTING ME USE MY 2 SESSIONS LEFT.
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Solar Dimensions Tanning replied on
11-05-2006
I'm sorry this ex-customer chose this to be the forum of his malcontent. As a business, there is only so far we're willing to go when employees are berrated by a customer who thinks that he doesn't have to follow the rules. We did all we could to try to work with this 'gentleman' but there was no reasoning. Personal attacks like this are extremely unprofessional and should show everyone the type of person it's coming from.
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