From source, to showroom, to sales -- Solomon Brothers offers the best selection, best price and greatest satisfaction available. Indeed a rare combination, often advertised but seldom found.
Solomon Brothers provides excellent customer service. There is a large variety of jewelry styles and many additional options can be special ordered. There is a jewelry option for everyone. Jan, insurance claims specialist, is exceptional in terms of service, quick response, educating clients and helping them understand all available options. Her years of experience give clients the best possible service while her professionalism gives clients the best possible atrention. For jewelry needs Solomon Brothers is there for their customers.
Jan coordinated and educated us after a jewelry insurance claim. She is an asset to Solomon Brothers.
Area Atlanta, GA
Date May 2016
Posted: 7/29/2016 • Link to this review
I had the distinct pleasure of working with Jan Doane (in January) regarding replacement my husband's lost wedding band. Initially I approached the process with intimidation but she quickly set my mind at ease. Not only was she personable and wonderful to work with, she made the entire process completely painless. I look forward to working with her and Solomon Brothers in the future. My insurance agent is also aware of what a great experience I had, and I won't hesitate to spread the word. Thank you. Linda Fabian
Posted: 7/23/2015 • Link to this review
I have been a Solomon Brothers customer for over 10 years, Ellen has been my consultant, she spent countless hours trying to find the perfect diamond and setting for me and just recently upgraded my diamond. They have the best service overall, the best return customer loyalty service and discounts and they go out of their way to find the perfect diamond for the best price. I highly recommend them. They are the only diamond cutters in Atlanta hence the most beautiful diamonds at the best prices. Go and see Ellen she rocks!
Posted: 8/09/2014 • Link to this review
My parents, who owned a mom & pop retail jewelry store for 46 years until 1989, always said they could trust Mr. Solomon to sell them quality merchandise at a good value. My husband's parents, who were retail customers, had similar positive experiences with Robert Alexander at Solomon Brothers. My husband and I feel the same. Robert, for one, strives to keep a customer for life rather than close the sale of a lifetime.
Posted: 3/20/2014 • Link to this review
I had great experience at Solomon Brothers. I went in looking for an engagement ring and I only had a rough idea of what I was looking for. I had been shopping around at a few of the chain stores but couldn't find the right ring for the right price. I saw Lisa B at Solomon Brothers and she helped me find the perfect ring. She did not overwhelm me with hundreds of choices but homed in on what I was looking for. When I decided on the diamond I wanted I was able to put a fully refundable deposit on the diamond and was encouraged by Lisa to try to find a better one. I shopped around and only found similar diamonds selling for thousands more. My fiancee couldn't have been happier and has been receiving compliments on a daily basis from complete strangers. I have recommended to all my friends and family to only buy Jewelry from Solomon Brothers from now on.
Posted: 5/19/2013 • Link to this review
First and foremost Solomon Brothers Fine Jewelry is truly the best in the business! Ron Puckett was amazing throughout. He took time with my beautiful bride to be and myself. Ron presented us with many options to choose from and ultimately we were ecstatic about the stone, ring and the whole experience! We also had researched for months from NY to LA and found Ron & Solomon Brothers Fine Jewelry to be the best choice! Thanks, Philip and Windy
Posted: 3/27/2013 • Link to this review
I called and asked specific questions about a loose diamond shown online and the saleswoman just said "ohh it's beautiful, it's so beautiful you're going to love it." She was very pushy and said someone else at the store wanted it, so to let her know quickly if I wanted the diamond. Then at the last minute she tried to sell me a smaller diamond, EGL certified for the same price as the AGS diamond I had researched on my own. I am still waiting to see if I actually receive the actual diamond I purchased. I hope and pray it's the right one and it comes with the AGS paperwork! They didn't send me any receipt online matching the price I paid with the diamond I purchased so I am truly terrified. They also said "we have to add the sales tax on and then credit it back when we mail the stone to you" This is all too fishy for me!
Posted: 7/29/2011 • Link to this review
I couldn't have asked for a better experience while shopping for a diamond engagement ring at Solomon Brothers. I worked with Jan Doane who made shopping for a ring very enjoyable. I was treated with respect and honesty from the moment that I walked into the store and I couldn't be happier with the end result. The sales associates truly exceeded my expectations. Before showing me anything, Jan simply asked me what I was looking for. I described the metal of the setting as well as the 4 C's of the diamond that I wanted. Jan did not try direct me towards a larger diamond or a different metal, instead she educated me about the decisions that I had made, and made sure that I understood the price point that I was shopping in. After choosing the setting, we went into one of Solomon Brothers' diamond showing rooms and discussed GIA certification. Showing me 3 diamonds at a time, Jan continued to find diamonds that were in my budget until we found "the one". Purchasing the ring was a pleasant and secure process. My plans to propose 2 weeks from that day were shattered when Jan told me the ring would take 3 weeks at Tacori. Understanding my grief, Jan worked with the jewelers at Solomon Brothers to get me the ring in 12 days! The diamond that I had chosen with Jan's help was gorgeous and the setting was perfect. The engagement went smoothly and she said yes!
Posted: 7/11/2011 • Link to this review
Jan was remarkable to work with and would recommend your establishment to any and everyone. I had my wedding ring stollen and it was an emotional time for me. Jan was compashionate and cared about my feelings and was more than good to me and my husband.
Posted: 7/06/2011 • Link to this review
My fiance purchased my engagement ring from Solomon Brothers, so of course we went back for our wedding bands. We worked with Janice from the beginning and had a FANTASTIC experience. We couldn't be happier with our rings, and are so thankful to Janice and all the staff of Solomon Brothers for participating in this special time with us!!
Posted: 8/24/2010 • Link to this review
I purchased an engagement ring at Solomon Brothers in June 2010. It was a great experience for me (a first-timer). I was helped by Terry Stalls. I highly recommend. He was professional, informative and accomodating. After looking at several other stores (and becoming frustrated by the limited options), I was impressed by the number of designs/manufacturers at Solomon Brothers. Hard not to find something you like. Although I had intended to purchase only the setting (and get the stone through a jeweler friend), I ended up getting both at Solomon Brothers. Pricing was excellent. Most important, the ring is beautiful. I highly recommend.
Posted: 7/13/2010 • Link to this review
I heard great things about Solomon Brothers so I tried shopping online. I called to get more information on a diamond and what they post on the internet isn't in the store in their inventory. Phone support was not good. One guy wouldn't return my call so I tried another sales person and she explained the minimum and wasn't too friendly. I took my $4000 elsewhere.
Posted: 7/06/2010 • Link to this review
From the time that we walked in the door, the staff at the Solomon Brothers facilitated our purchase of a beautiful engagement ring in such a way as to make us glad that we came! The people were wonderful, the selection was extensive, and the pricing was unbelievable. It was our first and last stop.
Posted: 5/18/2010 • Link to this review
I picked out my engagement ring and wedding sets at Solomon Brothers. I was able to choose a high quality VSI diamond from a variety of loose stones. Ron was so helpful - telling me what inclusions are and how to look out for cloudiness. The quality of the diamond determines how it will hold its value over time, and it truly is an investment, as well as symbol of your enduring marriage. I was amazed at the prices for the quality and size of the diamonds!!! My gorgeous diamond was expertly mounted in a well crafted designer setting - they have Master Jewelers in the store to mount it! I get compliments on my rings every time I meet someone new! My husband chose a very nice carved art wedding band. I have not seen such a well crafted, intricate design anywhere else. He loves it, and the price was very reasonable for the quality. It seems like everytime I come to have my ring cleaned - free! - I pick out a birthday present for family or a little something for myself! The service is always friendly, personable and knowledgeable, and I just can't say enough about Solomon Brothers!
Posted: 5/01/2010 • Link to this review