My husband and I had actually have been using Song Tailoring for the last two years but they have really gone downhill. I recently took in three pairs of pants to have the pant-legs shortened. I was measured and then was able to pick up the pants the next week. They were still too long.(dragged on the ground) When I came back I was very polite and asked if I could have them further shortened. I thought it was just a mistake. I was told that she was going to charge me again because "it takes time". (yes again, paying AGAIN for a service I already purchased) I paid $58 and now am going to have them hemmed somewhere else. They don't stand by the quality of their work and their customer service left a lot to be desired. Altogether disappointing!
Posted: 2/09/2010 • Link to this review