We have been taking both of our dogs to this vet for several years. They are beyond excellent. The thorough care, time and dedication that the entire staff takes during each visit is excellent. The office is always able to get my dogs in for an appointment on a short notice. We never feel rushed and they always take their time with each exam and explaining what is going on. We have tried many other vets in the area and South Forsyth Animal Hospital is by far the best.
Posted: 4/15/2016 • Link to this review
All of their treatment plans were expensive and ineffective. I can look past the expense of the treatments, I can even look past the fact that they were usually wrong with the diagnoses. A vet to make judgment calls and follow the course of treatment they see fit. I understand sometimes that sometimes everyone is wrong once (or 3 times) in a while. Any vet has to do what they think is best and some vets are better at it than others. This was part of the reason we sought another vet. When we transferred our records to our current vet the files were mixed up with other pets. I can even look past that error as sometime mistakes happen. However, one major error that might cost us our pets life I can't look past We requested to have out indoor/outdoor cat microchipped and apparently, despite our request, they did not do it. That is inexcusable especially since we were epically clear on our desire to chip out cat. We trusted this vet to follow through with our requests and apparently they did not. Now, out cat is lost and there is no way to track him. This was hands down the worse vet experience ever!
Posted: 11/16/2015 • Link to this review
I took the dog in for a routine check-up last fall and ended up going home with a $600 vet bill due to services not requested nor approved by me. These doctors are very dishonest and they are preying on customers due to emotional attachment to their pets. Both female doctors (which are practice partners and back each other up) took it upon themselves to perform procedures in order to "help diagnose the problem" and get their bogus diagnostic that was not disclosed by them nor previously approved by me. At the time of the check-up, the doctors attempted to convince me that my dog has a tumor and he will be dead in 3 months if not operated immediately (they quoted a $3000 bill for the whole procedure and "volunteered to stay after hours in order to perform surgery). Most likely the monthly quota of rip off from other pet owners was not enough. At the time of check out, when confronted about the size of the bill, they said that I did not object to their procedures, which is implied permission. What a crock of - .! It has been 9 months since that check-up and the dog is fine. Do yourself a favor find an honest vet and STAY AWAY from this vet practice and their doctors and ALWAYS GET A SECOND OPPINION.
Posted: 5/09/2013 • Link to this review
I have taken my elderly dog to Dr. Hillier for a number of years and she has been very caring, compassionate and professional. Human doctors could learn a lot from the way she explains what she is doing, costs and other considerations. Excellent vet!!!
Posted: 9/25/2012 • Link to this review
I moved to Alpharetta from Marietta. Based on reviews I "thought" South Forsyth would be a good place to take my pet. I was very wrong. After getting a very expensive and painful surgery by them I was advised by them again to have yet another painful and expensive procedure (to fix what they botched.) I decided to return to my original vet for advice. They were NOT impressed with the quality of surgery that was done but suggested it was adequate based on the life expectancy of my pet. My overall impression from South Forsyth is that they are not genuinely concerned with what's best for your family friend, but what's best for their wallet. There are plenty of vets out there. Get a recommendation from a true pet person.
Posted: 1/09/2012 • Link to this review
I have had lots of pets, and have switched vets a few times with issues. SF is great, kind, caring. They helped me make decisions when my pet had to go the emergency room and have taken great care of all my pets.
Posted: 11/28/2011 • Link to this review
I've used Dr. Hillier as my vet for 11 years and followed her to her new business when she moved from Roswell. She's treated my 7 large dogs over the years for cancer (she came in on her vacation day to check on him), multiple removals of rocks from stomach, arthritis, low thyroid, multiple pancreatis, etc. I trust her and Dr. O'Neil to take the time to listen to the symptoms, explore the possible causes and make the call on testing & protocol. Recommend without any reservations!
Posted: 9/28/2011 • Link to this review
Great veterinarian! We have used both doctors and have had good experiences. The staff is professional, prompt and kind. In addition, they offer a free puppy socialization class, too, which is great for new dog owners.
Posted: 3/30/2011 • Link to this review
I have several cats and more than a few of them have had very specials health issues and needs and the care they have received from SF has been superb and prolonged the quality of their lives. I have been to many vets and several vets in the Roswell-Alpharetta area and Dr. Lisa Hillier is the best vet I have ever worked with.
Posted: 11/19/2010 • Link to this review
The doctors and staff are the most loving,kind,& compassionate people I have ever met. They took wonderful care of my two precious baby's. I cant thank them enough for everything they did.
Posted: 10/21/2010 • Link to this review
This is a terrific animal hospital. They understand that my dogs are my "children". If you are interested on getting the best care for your pets, then you will find it here. If you are not interested in that or can't afford to do everything, then tell the vets and they will work with you. I've been using these two vets for 18 years and used to drive miles for them. I got really lucky when they moved near my home and I wouldn't use anyone else.
Posted: 6/29/2010 • Last edited: 10/21/2010 • Link to this review
Not to bad. I tride them because they are a little closer than my old vet. It was ok but Really appreciate my old relationship I had with my old vet, who is now my new vet again. Some time you just don't appreciate some thing until you try some thing else.
Posted: 6/10/2010 • Last edited: 10/21/2010 • Link to this review
Hated it. Vets and staff looked right through me never really asked what I thought was wrong with my cat. $450 later said every thing was fine. Later had surgery for a string my cat ate. almost died. Scarey.
Posted: 3/18/2010 • Last edited: 10/21/2010 • Link to this review
Take your pet here. They will run every concievable test - even totally unrelated ones - for the simpliest of medical issues. Expect a bill of a minimum of $300 for just showing up. Do yourself a favor and find a vet interested in animals and not your bank account.
Posted: 5/08/2009 • Last edited: 10/21/2010 • Link to this review