Our 5 year old cat was run over yesterday. We brought him to Southern Crescent in Fayetteville. We were afraid there was nothing that could be done and, unfortunately, we were correct. The doctor gave him a through exam and explained to us all the things that were wrong --and what our options were. He said that he was very bad and he could do xrays and try to treat him --but even with surgery for his broken back, there was a good chance that he would be paralyzed ---and until further testing, they couldn't be sure he could even make it to surgery ---long other list...head trauma, broken jar...so horrible. The doctor and staff at Southern Crescent were so caring and wonderful at a time that was so difficult for my family. They really could not have handled it better. I highly recommend them. It was a miserable time but they were so good allowing us time with him, explaining everything....
Posted: 4/29/2013 • Link to this review
When our beautiful 15 year old Australian Shepherd Sydney was dying, we took her to Southern Crescent Animal Emergency Clinic and were treated with wonderful loving care by Doctor Nathan Thompson and the rest of the vetinary technical staff. Since this occurred over the weekend we couldn't take her to our lifetime vet and I admit that I was concerned, but thankfully I shouldn't have worried as they made the whole process the absolute best it could have been. After experiencing the care there myself I can only say these compassionate people were wonderful to us and to Sydney and I couldn't be more grateful. From our entire family, THANK YOU!!!
Posted: 6/05/2011 • Link to this review
We had an absolutely terrible experience with Southern Crescent. Our elderly cat had terminal cancer, and over the holiday in December he suddenly got much worse overnight. I called ahead to SC, and they were very nice on the phone. However, I learned when we got there that they do not do the industry standard for euthanasia - sedative plus overdose of anaesthetic - they just do the anaesthetic. They took my cat in back, and inserted an IV. Then they brought him back to us to say goodbye. When the vet, Dr. Alison McIntire DVM, came in to administer the drug, it wouldn't go in well - apparently the IV port had become dislodged, despite being taped down by a billion layers of tape. Because the anaesthetic causes a terrible burning sensation, and it was going into his skin, my cat snapped at her. She then refused to finish the injection, insisting that "he needs to go in back so the techs can work on him." I said no. In the meantime, my cat was dying, terrified, and in pain. She left and came back with a large burly man, who wanted to pin my cat down. She seemed annoyed and irritated with us. Finally, she injected the anaesthetic into his hind leg. But it took 15 minutes at least for everything to happen, and she was mean and snappy, and it was completely traumatic for me and my husband, and my cat's life ended in pain and fear.
Posted: 4/13/2011 • Last edited: 6/27/2011 • Link to this review
Pets & Kids! They both always choose off hours for their Dr. visits. Fantastic "bedside" manner everyone was kind and helpful. Treatment options were well explained and we were in no way pressured to take the much more expensive over-precautious option but rather the less expensive option was recommended by the vet who allowed us to choose after explaining the risks and pros & cons of all.
Posted: 2/19/2011 • Last edited: 2/22/2011 • Link to this review
This clinic is only focused on money and could care less about pet care. Long waits in "care rooms" without medical care. The only time they entered was to try to talk me into more funds. The clinic is filthy and understaffed. The shareholders do not care. They are the only game in town.
Posted: 12/19/2010 • Link to this review
Our dog was having trouble with labor so we brought her in. We ended up staying 9 hours but it was all worth it. They monitered her all of the time. The spoke to her and gave her love. They came in and gave us updates frequently. They were so nice. The doctored explain everything to us very well and answered all of our questions. He was respectful of what we could afford and giving her the best treatment possible. They asked for our permission before grabbing her, doing tests, etc. They also offer free coffee and hot coco. They were even reasonably priced for an emergency vet clinic. We had xrays, labor help, medicine, and tests run. It only cost us $330. I would come here again in a heartbeat if I had to. I wish that they would be a regular vet cuz I loved them. Robyn and Dr. Ransom were fantastic.
Posted: 11/21/2010 • Link to this review
We had an amazing experience with an injured half pound kitten! Thought we would lose him, but they were willing to advocate for him to get a chance to live. Would trust with any animal emergency!
Posted: 7/11/2010 • Link to this review
I wish they were closer so they would be my regular vet. I've had to take some pets there for emergency, late night care. They were compassionate, and overall outstanding. Thank you, guys!!!
Posted: 10/17/2007 • Last edited: 1/02/2008 • Link to this review
I have been to this place several times for emergencies and the people are always wonderful. Not only do they take great care of my 4 legged family memebers they are compassionate and there for the oweners during some stressful times.
Posted: 6/13/2007 • Last edited: 1/02/2008 • Link to this review
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