I had a broken sprinkler head and a zone that was not working. The total time required to troubleshoot this difficult zone and replace the sprinkler head was 5 hours of labor spread over two days. Total invoice for parts and labor was over $800.
Posted: 11/14/2016 • Last edited: 11/16/2016 • Link to this review
Quality: A Price: A Responsiveness: A Punctuality: A Professionalism. A Would you recommend our company to your friends and neighbors? Yes I definitely recommend Southern Sprinklers. They were able to come out promptly and completed repairs to my very old system. Everything was thoroughly explained and the work was completed on time. I am very pleased with their work & highly recommend the company.
Posted: 5/14/2015 • Link to this review
Southern Sprinkler exceeded every expectation I had, especially compared to the competitors I spoke to. Southern Sprinkler came out when they said they would, charged a fair price and over delivered in helping me solve the problems facing my lawn and landscaping, lay out options, describe trade-offs and delivered on their commitments - it does not get any better than that! - Rich in Roswell
Posted: 5/06/2015 • Link to this review
We had a service contract with them last year. Every time they came out, there was always additional work to do at additional cost. We didn't realize their service contract auto-renews. They came out this year without notice and did additional work that we did not authorize and tried to charge us for it. Be careful with this company - you will be shocked how much you have to pay.
Posted: 11/06/2014 • Link to this review
Silvina replied and communicated frequently on their scheduling and prompt time of arrival. She fully explained our sprinkler problem and recommended solutions within our budget. Their team is extremely knowledgeable, friendly and completely cleanup after the repairs. This was a pleasurable experience and I highly recommend them.
Posted: 10/16/2013 • Link to this review
I had Southern Sprinklers out to repair a problem with the control for one of my zones and one of my sprinkler heads. Great experience from the start--Silvina responded right away to call, set up appointment and they arrived on time. Not only did they quickly repair work requested, but Silvina took the time to check out all zones and found a leak I didn't know I had. They also made suggestions, adjusted sprinkler heads and timing for best irrigation. Pleasant to deal with and reasonably priced. I used them once before several years ago for another repair and, I will call again as needed!.
Posted: 9/29/2013 • Link to this review
This company is terrible. They claim to know sprinklers when in reality all the owners have ever done is to take classes. They try and up sell you on pressure reducers that are not needed and HOPE that will fix the problems, it usually does not. Pick someone else. The owner is rude and the office lady is terrible. The lady with the accent does not know how to talk to customers
Posted: 10/22/2011 • Link to this review
Company is total ripoff. The guy who comes for review charges for his time. Then he sends his crew for work without any supervisor. You cannot get hold of the guy who gave you the initial estimates. Totally money minded company. No guarantee of work. Their estimates are way too low. So when you hire them, prepare to pay way more than they estimated.
Posted: 10/04/2011 • Link to this review
BAD company! not worth the call owner reads a book and thinks he knows irrigation, only book smart , Not a repair or renovation company, they will scare you with legal issues, i believe owner has law degree or use to have one.Stay away !
Posted: 8/11/2011 • Link to this review
Not a good company. While they were prompt, they were pushy and tried to use scare tactics to sell up more service than was needed. They over charge for service. Telling me they should charge for two men to install a sprinkler head because they sent two. The number of people a company send to a job is not my problem. TWO PEOPLE FOR A SPRINKLER HEAD AT $135 an hour. The owner is very rude on the phone while I called back because things were not working right. Basically he said, if I had installed the $over 400 of new pressure values and stuff, I would not have a problem. I called another company whose name start with and L and they replace the head the Southern put in and things are working great. Bottom line. Don't trust every supplier from Service Magic
Posted: 5/01/2011 • Link to this review
I had them repair my system after we were finally able to water again. They were on time, fast, efficient, and charged less than I thought it would be. I found the owner to be very informative about the system as well as some landscaping questions I had. I have a contract with them and would not think of changing.
Posted: 12/28/2010 • Last edited: 2/16/2011 • Link to this review
Submitted by a customer "Every time I open Around Town magazine I see their name because they win every single year. That says something to me. Good for them!"
Posted: 12/20/2010 • Last edited: 2/16/2011 • Link to this review
I called this company to do some work for me after I had met the owner. I asked for a quote before work was started. I never received one. I was told "Don't worry, I'll take care of you". Reveived a huge bill that I was not expecting. When I brought it to the owners attention, he was very rude and extremely unprofessional. He likes to turn the tables and blame the customer for not being satisfied when he is not honest or upfront. His communication is one of threats and not solutions. Read all reviews. The negative one's are dead on.
Posted: 9/25/2010 • Last edited: 12/20/2010 • Link to this review
Southern Sprinkler repaired my system perfectly. The price was reasonable and they were able to get out to me within a week. This company has a long time customer in me and I would recommend them without a doubt.
Posted: 5/17/2010 • Last edited: 2/16/2011 • Link to this review
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