• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Southern Vacuum Company

2 star rating 5 Reviews

(407) 894-6521(407) 894-6521

Landmark near this address
2521 E Colonial DrOrlando, FL 32803

  map »

Reviews

  • Southern Vacuum Company - Orlando, FL -  Ablair7234

    Reviews: 1

    Worst Experience Ever! Rude and unprofessional!
    Ablair7234 (1 review)
    6/02/2011

    Worst Experience Ever! Rude and unprofessional! It got to the point where I felt like I needed to involve the police. Yeah that bad!

    More »

    Was this review helpful?

    (0) (0)

  • Southern Vacuum Company - Orlando, FL -  Starbrucks

    Reviews: 1

    Cautionary Tale
    Starbrucks (1 review)
    2/05/2010

    I went to Southern Vacuum (the only Hoover authorized repair service in the area) to get my vacuum fixed- a vacuum that works perfectly but wouldn't lock into the upright position. I was told that I was going to receive a call for the estimate in approximately 5 days. Instead, I had to be proactive and call them myself to find out how much it would be. After a couple of days of not receiving a call from the owner when he was finished, I had to again call them AGAIN just to find out it's done. Upon picking it up, I was aggravated that the problem still wasn't fixed when I was testing it out. After them tinkering with it, they told me that the latch (the one they replaced) was not connecting onto the vacuum base properly- and replacing the vacuum base would cost more than the vacuum itself. Luckily and obviously, I wasn't charged for the new "latch" and repair. However, they did charge me for the "new" vacuum belts that they said was worn down- THAT I NEVER AUTHORIZED! Even if it was or was not worn down, it was shady to repair it without keeping me informed about it until it was time to pay up.

    More »

    Was this review helpful?

    (1) (0)

  • Southern Vacuum Company - Orlando, FL -  Tell_It_Straight

    Reviews: 1

    An Utter Failure of Small Business
    Tell_It_Straight (1 review)
    1/24/2010

    They don't really care if you are there or if you come back. The guy didn't have the coins to return for one customer's change. He held up the customer for several minutes hunting for change. Finally, another customer tossed-in some coins just so the rest of us could get waited on. Next, they don't use invoice numbers or parts-order numbers, so they can't keep parts tracking straight. Thus, they failed to get three parts for my 5-year old Hoover (I can find them all over the place online!) after twice the time he thought it would take. So, what's he do? (1) He puts in a belt that wasn't for my Hoover; he told me it wasn't the right belt but that it should work - now a couple of months later, it's slipping, bad. (2) ***HE PUT SOMEONE ELSE'S OLD DUST CUP FILTER IN MY MACHINE!!!!!!!!!!!!!*** (this was one of the parts he didn't get). I noticed it immediately when I picked up my machine. This one was near-black! He said, "Well, it's better than your old one." I walked out in DISGUST. It STUNK when I got home and vacuumed. And this place is a factory-authorized repair center?? C'mon.

    More »

    Was this review helpful?

    (0) (0)

  • Southern Vacuum Company - Orlando, FL -  Kudzu407

    Reviews: 1

    perhaps excellent service to their own kind???
    Kudzu407 (1 review)
    1/12/2009

    perhaps they only provide excellent service to their own kind...My experience has been scraps of rude and indifferent service, in person or by the phone...bigotry is in the air, only go there when I have absolutely no other choice, and thats out of pity. I rather support local small businesses, than Wal-Mart

    More »

    Was this review helpful?

    (1) (0)

  • Southern Vacuum Company - Orlando, FL -  stevetundra

    Reviews: 14

    Excellent
    stevetundra (14 reviews)
    4/29/2008

    I wish these folks manufactured vacuum cleaners as well --- maybe they'd last longer. I've been here a few times and they actually make it cost-effective to have your vacuum cleaner repaired. Most repair shops are so expensive now that you might as well buy new if something is several years old. Not only does this shop offer great service at a very affordable price. If you ask them questions, they will explain why a part failed and what the weakness in the design is for a particular model. It's nice to know why something broke and what you might be able to do to make it last longer in the future. That's service!

    More »

    Was this review helpful?

    (0) (1)


Business details

Payments Accepted

  • Debit Card