The doctors and staff at Southlake Eye Clinic are absolutely wonderful! They are extremely friendly, helpful, and polite. The doctors take their time to give you a thorough eye exam. They actually care about the health of your eyes and informed you of things that you could do to take better care of them. They are even very honest when it came to helping you choose pair glasses. I would recommend them to anyone who would like to have a great personable experience!
Posted: 6/26/2007 • Last edited: 1/02/2008 • Link to this review
This is the last eye clinic I would ever go in the whole US. The doctor and the stuff cheated me. The doc. told me there was no hydration contact lens existing in the market only because they couldn't make much money out of it. Lots of non-sense charges out of your imagination. And, his description was for 3 months instead of 1 year. Moreover, he made his description not understandable by other optometrist. They told me a price while I was getting my eye exam. Then, they triple the amount when I was ready to pay. The worst experience I have ever had.
Posted: 6/23/2007 • Last edited: 1/02/2008 • Link to this review
I am through with the Southlake Eye Clinic! If it were the only eye clinic south of Atlanta, I would not use them. The staff is unfriendly and totally unprofessional! They offer no help selecting eye glasses and just point you to the thousand pairs on display! The woman who fits the glasses has an extremely bad attitude! Even though their hours say they open at 8:30 am, not once in my half dozen visits, have they opened the doors on time. They usually open about 15 minutes late and even then, you have to wait for others to arrive. The staff strolls in at their convience with no regards to customers waiting outside in the rain and the cold!In my opinion, if the staff can't get to work on time, they will also be unprofessional in other areas! Someone needs to run a tighter ship!
Posted: 2/26/2007 • Last edited: 9/27/2008 • Link to this review
* By Appointment Only
* 24-Hour Service Available